Are you passionate about creating welcoming environments and ensuring every guest feels at home? Our housekeeping department is seeking a dedicated Public Area Attendant to maintain the cleanliness and appearance of our hotel's common areas.

As a Public Area Attendant, you'll be an integral part of our team, ensuring that our guests feel comfortable and cared for from the moment they step through our doors.

As a Public Area Attendant, you'll:

• Keep it Sparkling: Clean and maintain all public areas of the hotel, including lobbies, corridors, restrooms, and lounges, to the highest standards of cleanliness and presentation.
• Attention to Detail: Pay meticulous attention to detail, ensuring that every surface is spotless and every corner is pristine.
• Enhance the Guest Experience: Create a welcoming atmosphere for guests by ensuring that public areas are well-maintained and inviting at all times.
• Work as a Team: Collaborate with fellow housekeeping team members to ensure efficient operations and exceptional service delivery.

We're seeking a Public Area Attendant who is:

• Diligent: Committed to maintaining cleanliness and orderliness in all public areas.
• Detail-Oriented: Able to spot even the smallest imperfections and address them promptly.
• Reliable: Dependable and punctual, with a strong work ethic and a positive attitude.
• Customer-Focused: Dedicated to providing exceptional service and creating a positive guest experience.

We are seeking a talented Chef de Cuisine (French Fusion) to champion all aspects of our restaurant kitchens such as menu plans, operations, recipes, portion and inventory control, food quality, and employee supervision. The incumbent provides leadership training and hands-on management of their team; excellent communication and team management skills, professional demeanor and ability to maintain the highest of culinary standards. Previous industry experience and knowledge of global cuisine within a 4-5 Star environment are welcomed to apply!

Required:

Academic qualifications from a recognized Culinary Institute

5+ years experience at a 4-star all-inclusive resort

Savvy in Asian cuisine, wellness related menu planning & creation of nutritious menu

Working knowledge of efficient food cost management

Excellent knowledge of gluten free & vegan food preparation

Caribbean working experience, a plus

We are seeking a confident and service-driven Food & Beverage Service Leader to help manage the daily operations of our resort’s food and beverage experiences. From casual beachside service to elegant dining, this role ensures every moment is seamless and satisfying for our guests.

Reporting to the Food & Beverage Circle Leader, you’ll work closely with outlet heads—Cariblue, Tao Wellness Café, the Bars, and Clubhouse—as well as lead the Beach & Pool service teams. You will serve as a key support to senior leadership while managing operations on the ground.

This role is perfect for someone who combines hospitality passion with sharp leadership instincts and the ability to inspire and elevate a team.

Key Responsibilities

• Supervise daily operations across all F&B outlets, ensuring high service standards
• Lead the Beach & Pool service teams to deliver timely, friendly, and professional guest service
• Collaborate with outlet proprietors to uphold brand standards and enhance the guest experience
• Mentor and support team members, ensuring they have the tools and training to succeed
• Address guest feedback promptly and professionally, turning challenges into positive outcomes
• Monitor productivity and performance to meet service goals and efficiency targets
• Maintain hygiene, safety, and quality standards across all F&B areas
• Champion company values in all aspects of leadership and service delivery

Required:

• Prior experience in F&B leadership, preferably in a resort, hotel, or hospitality group
• Strong understanding of restaurant, bar, and outdoor service operations
• Strong Training skills
• Naturally friendly, organized, and motivational — a hands-on leader
• Excellent interpersonal and communication skills
• Experience in team development, guest service recovery, and day-to-day F&B management
• Background in hospitality or business management is a plus

We are looking for a Marketing Manager to drive revenue growth, enhance brand visibility, and create impactful marketing campaigns for BodyHoliday and StolenTime, two of the Caribbean’s premier wellness resorts. This role involves developing strategic sales initiatives, managing key partnerships, and overseeing digital and traditional marketing efforts, including social media, influencer collaborations, and promotional campaigns. You will also identify new business opportunities, represent the resorts at industry events, and optimize pricing strategies to maximize profitability.

The ideal candidate has proven experience in hospitality sales and marketing, exceptional relationship-building skills, and a deep understanding of digital marketing and revenue management. In return, we offer a competitive salary, performance-based incentives, career growth opportunities, and a dynamic work environment in a breathtaking Caribbean setting. If you’re ready to take on a leadership role in luxury wellness hospitality, apply today!

The successful candidate will maintain the resort’s beach and swimming area. He or she will assist and instruct the guests regarding the proper usage of watersports equipment, maintaining a safe and enjoyable environment for both guests and team members. 

Specific Requirements/Duties of the Position Include:

Demonstrated knowledge of and the ability to use and instruct guests on the proper usage of all Watersports equipment.

Expertise in utilising a hobie cat, windsurfer, and kayak.

Maintaining guest safety during all lessons.

The ability to work in a multi-cultural/diverse environment.

Exceptional physical fitness

Qualifications and Experience:

A valid lifeguard license

CPR and First Aid certified

Coxswain license to operate vessels which may be under your command.

Job Title:                            AC Technician / HVAC

Team:                                 Maintenance

Reports to:                        Chief Engineer

The AC Technician is accountable to the Chief Engineer and is responsible for carrying out scheduled routine inspections and repair of the buildings, plant, distribution systems and HVAC systems in addition to recommending methods of improving performance and increasing the life span.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive maintenance technical experience is essential.

The AC Technician’s specific responsibilities include:

Key Responsibilities:

·        Respond and attend to all resort repair requests from all departments.

·        Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.

·        Maintain preventively all air-conditioning and refrigeration systems within the hotel

·        Check on performance of refrigeration systems and components

·        Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)

·        Check and maintain all defrosting systems and automation of ice makers

·        Ensure routine cleaning of fan coil units and air-handling unit filters

·        Check on performance of air-conditioning and chill water systems

·        Cooperate with all engineering colleagues in detection of failures of air-condition and refrigeration system and function setup

·        Strict control on venting of CFC’s to atmosphere

·        Overhauling of air-condition / refrigeration equipment and systems

·        Check all refrigeration and oil levels and control of major repairs

·        Cooperate and inform Engineering Storekeeper on purchase of parts

·        Carry out all works as per the country technical regulations and safety standards

·        Train and instruct other team members through knowledge sharing.

·        Attend all departmental morning and afternoon communications.

·        Carry out handovers between Maintenance Technicians ensuring they are seamless.

·        Ensure the Maintenance Workshop areas and all plant and storage areas are kept tidy, organised and hazard free.

·        Ensure the maintenance daily checks are carried out and sheets complete and filed.

·        Liaise with specialist contractors to ensure that breakdowns are dealt with promptly.

·        To be flexible and carry out any other reasonable duties and responsibilities within the job capability as assigned.

Core Qualifications:

·        Possess 2+ years of HVAC technical experience

·        Preferred to have certifications of trade in HVAC

·        Knowledge of Occupational Health & safety procedures

·        Expertise with HVAC, Boiler Operations, Plumbing and or Electrical

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

We are seeking a skilled and dedicated Kitchen Technician to join our team. The Kitchen Technician will maintain, repair, and troubleshoot all kitchen equipment and appliances, ensuring efficient and safe operations. The ideal candidate will have technical expertise in electrical, plumbing, and mechanical systems, and a strong understanding of health and safety standards. This is an excellent opportunity to work in a fast-paced resort environment.

Key Responsibilities:

• Perform routine maintenance and repairs on kitchen equipment.
• Troubleshoot electrical, plumbing, and mechanical issues.
• Ensure compliance with health and safety standards.
• Collaborate with kitchen and management teams to maintain operations.

Requirements:

• Proven experience in kitchen equipment maintenance.
• Technical expertise in electrical, plumbing, and mechanical systems.
• Ability to work efficiently in a high-pressure environment.
• Strong problem-solving skills.

The resort carpenter is responsible for constructing, repairing, and maintaining wooden structures, furniture, and fixtures to uphold the resort’s high-quality standards. They work closely with maintenance teams to ensure all carpentry-related needs are met efficiently, enhancing guest experience and resort aesthetics.

 Responsibilities:

• Construct, repair, and maintain wooden structures, furniture, and fixtures.
• Ensure resort aesthetics are maintained through quality carpentry work.
• Work closely with maintenance teams to meet operational needs.

Requirements:

• Skilled carpenter with hands-on experience in construction and repairs.
• Strong attention to detail and ability to work independently.
• Experience in a hospitality setting is an asset.

Job Purpose

The Fitness & Activities Coordinator (Bodyguard) reports to the Activities and Entertainment Leader although much of the supervision will be carried out by the Activities and Entertainment Supervisor. The Fitness & Activities Coordinator will be an effective team player and an example to all StolenTime Rendezvous or BodyHoliday employees in guest interaction and engagement. The Fitness & Activities Coordinator must always work effectively as a member of his or her team and be a champion of company values.

The Fitness & Activities Coordinator must possess and display exceptional guest contact and organizational skills as their core responsibility is to ensure that the hotel’s guests are delighted and superbly taken care of. The incumbent must be organized, outgoing, friendly, efficient, imaginative, and hard working. He/She must be able to earn the respect and affection of guests and colleagues alike. Experience in similar activities and disciplines is preferred

Key Duties & Responsibilities:

All appointments under the employee’s charge must be conducted in a timely manner. Health and safety issues associated with the training and delivery of an activity are always observed. Success will be measured by the incumbent’s ability together with their team’s ability to delight the guest and in doing so meet corporate goals. The Fitness & Activities Coordinator specific responsibilities include:

·        Maintain good guest relations and provide a high standard of service to the guest:

o  Acknowledge and serve guest promptly, courteously, and professionally;

o  Answer telephones promptly and professionally;

o  Adhere to service standards at all times (according to SOP manuals);

o  Ensure that the quality of activities such as sunset walks and wind downs, welcome tours etc and the entertaining responsibilities of Piano bar welcome, hosted communal tables and evening socialising delight the guest and are in keeping with company goals and objectives;

o  Respond in a timely manner to guest concerns and problems, ensuring that all relevant parties are aware, and the guest is continuously updated until the issue is resolved;

o  Take note of guest comments on comment cards and assist the team in correcting negative guest commentary;

o  Communicate effectively to facilitate the smooth running of the department and resort;

·        Maintain a high standard of personal hygiene, dress, and appearance:

o  Report any health and safety hazards promptly;

o  Keep work and living areas (i.e., staff accommodations) clean and tidy at all times;

o  Promptly report to superiors any health and safety hazards;

·        Carry out a range of activities or events daily:

o  Set up and equip the activity area for the purpose designated at the correct time and to the correct standard (according to the SOP manual);

o  Perform the relevant and applicable activities at the designated times and in a timely fashion;

o  Begin and end all events as scheduled;

o  Liaise as necessary with the relevant teams when scheduling and booking on and off-site activities;

o  Attend all Staff Show rehearsals and performances

The Bartender reports to the Bars Proprietor. The Bartender’s team consists of all other food and Beverage team members and is responsible for delighting the guest through their food and beverage service and must work effectively as a member of his/her team, the BodyHoliday team and be a champion of company values. The Bartender must possess and display excellent interpersonal, sales and communication skills, a professional appearance and be knowledgeable about the BodyHoliday. The Bartender will be the face of our Bars operation and is responsible for our guests’ beverage experiences. Core responsibilities include prepare and serve drinks to customers; ability to mix and match ingredients to create classic and innovative drinks in accordance with customers’ needs, expectations and within Company guidelines. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

The Bartender’s specific responsibilities include: • Interact with customers, take orders, and serve drinks to guests • Check identification of the guest to make sure they meet age requirements for purchase of alcohol, where applicable

• Mix ingredients to prepare cocktails and other drinks.

• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes

• Prepare alcohol or non-alcohol beverages.

• Service Wine and Beer to guests.

• Assess customers’ needs and preferences and make recommendations

• Ability to Sell or influence others for up selling and suggestive selling.

• Provide recommendations and suggestions to guest for choosing Drinks.

• Serve customers in a friendly and helpful manner.

• Always keep the bar counter and work area neat and clean.

• Provide guidance to guests on resort activities, dining options and general resort and regional information.

• Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.

• Demonstrate a thorough knowledge of food and beverage products, menus and Promotions

• Handle and move objects, such as glasses and bottles, using hands and arms.

• Clean up after customers and clean work area.

• Clear ashtrays as and when required.

• Wash glassware and utensils after each use.

• Perform physical activities such as lifting and stooping.

• Maintain liquor inventory and consumption.

• Perform Other duties as and when assigned by the Bars Proprietor or F&B Leader. 

Job Title:                            F&B Server

Team:                                 Food & Beverage

Reports to:                     Restaurant Proprietor | F&B Leader

The Food and Beverage Server-Commis Waiter’s will be the face of our restaurant and responsible for our guests’ experiences. Core responsibilities include ensuring guests are warmly welcomed; tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This role may require that you are quick on your feet and have a polite and friendly attitude. Champions of this role enjoy talking to people and thrive in a fast-paced workplace. Success is measured by the incumbent’s ability to provide high-quality service that will help us maintain and attract customers, meet corporate goals and through the accomplishments of their team. 

The Food and Beverage Server-Commis Waiter’s specific responsibilities include:

·        Prepare mise-en-place (Pre-service preparations)

·        Care of all Restaurant Linen, polishing of cutlery and glassware

·        Folding of linen

·        Laying of tables for breakfast, lunch and dinner

·        Meeting, greeting and seating guest

·        Preparation of coffee, Tea and Water Stations

·        Serving of Coffee, Tea and Water

·        Preparation, maintenance and cleaning of side stations

·        Clearing of Tables

·        Filling of sugar bowls, Creamers and Cruets

·        Beverage Service

·        Preparation and serving of bread and butter

·        Thorough knowledge of menu’s

·        Taking of Dinner orders

·        Placing and collecting of orders to be placed on side stations

·        Maintaining the cleanliness of work areas and Restaurant

In addition, The Food and Beverage Server-Commis Waiter will complete any special tasks or assignments that he or she may be given from time to time by Food and Beverage Captains, Supervisors and Leaders.

Are you a high-energy, people-loving fitness enthusiast with a flair for creating unforgettable guest experiences? We’re looking for an Activities & Entertainment Leader to take charge of our resort’s vibrant entertainment and fitness programming.

In this exciting role, you’ll lead the design and delivery of engaging daily activities—from sunrise stretch sessions and aqua aerobics to themed parties and evening shows. You’ll be the pulse of fun, movement, and memory-making at our property.

Key Responsibilities:

• Plan, coordinate, and lead daily fitness and recreational activities for guests of all ages
• Organize and host themed entertainment events, games, and cultural experiences
• Create a welcoming and energetic atmosphere that encourages guest participation
• Supervise activity staff and ensure safety standards and professionalism are maintained
• Collaborate with other departments (spa, F&B, kids club, etc.) to create cohesive guest experiences
• Monitor guest feedback and adapt programming to exceed expectations
• Assist in promoting activities via resort channels (e.g., daily newsletters, social media, guest briefings)

Requirements:

• Proven experience in fitness instruction, group activities, or resort entertainment
• Certification in group fitness, personal training, or recreation (preferred)
• Dynamic personality with excellent communication and presentation skills
• Comfortable on the mic and capable of engaging large groups
• Strong organizational and leadership abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• CPR/First Aid certified (or willing to obtain)

We're looking for a talented, innovative baker who is committed to providing exceptional baked goods and service in a timely and professional manner. The baker will create, execute, and develop recipes, do quality checks on ingredients and finished items, enhance item presentation with icing, glazes, fillings, and decorations, and process customer orders. 

Additionally, the baker must ensure that hygiene is always maintained during the baking process.

‍

Baker Responsibilities

• Preparing, baking, and producing pastries, breads, rolls, and desserts. 
• Using scales. graded containers, measures, and weighs flour or other materials to make batters, doughs, fillings, or whipped cream.
• Decorating baked items such as cream pies using a pastry bag
• Adjusting the timing and speed settings for mixing or blending equipment so that the components are mixed or cooked according to the recipe. 
• Preparing custom-made pastries based on the preferences of consumers (e.g. birthday cakes) 
• Preparing garnishes for baked items.
• Recommending recipes to refresh our menu and bring in new customers (e.g. gluten-free or vegan desserts) 
• Keep track of food supply and place orders as required.
• Utilising adequate quantities and rotating products to keep spoilage/waste to a minimum.
• Cleaning, dismantling, and storing all baking equipment, including ovens, mixers, proofer, floors, freezer, and refrigerators. 
• Ensuring an appropriate supply of all prepared products and proper storage and refrigeration.

The Resort Electrician is responsible for installing, maintaining, and repairing electrical systems and equipment to ensure the safe and efficient operation of the property. This role requires troubleshooting electrical issues, performing preventative maintenance, and ensuring compliance with safety regulations and industry standards.

Responsibilities:

• Install, maintain, and repair electrical systems.
• Troubleshoot electrical issues and ensure compliance with industry regulations.
• Perform preventative maintenance to ensure the safe operation of resort facilities.

Requirements:

• Licensed electrician with relevant certifications.
• Experience working in a hospitality or commercial setting preferred.
• Strong diagnostic and problem-solving skills.

We are looking for a Room Attendant to maintain the cleanliness of our resort operation. With responsibilities from cleaning guest rooms and bathrooms to stocking supplies and equipment, transporting linen

Job Purpose

The Room Attendant will exemplify the role of a team player. The role ensures guest comfort and delivery of personalized experience to resort guests. The duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. Room Attendants should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Key Duties & Responsibilities:

Please note that this is not a complete list of duties. Body Holiday always find new ways to improve the organization, their guests, and their team members.

• Smile and greet every guest you meet
• Always present a professional image on duty and maintain an exceptional standard of guest service.
• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.       
• Cleaning guest rooms and bathrooms, including making beds and changing linens
• Emptying trash cans in guest rooms or public areas
• Restocking toiletries and other items in guest rooms such as shampoo, conditioner, and lotion
• Replacing light bulbs and cleaning windowsills, baseboards, and door frames
• Providing guests with turndown service at night, which includes making sure that the room is ready for sleeping and that any requested items are available
• Providing guests with towels, toiletries, and other items that they may have requested upon check-in
• Cleaning and maintaining common areas of the hotel such as lobbies and stairwells
• Cleaning and sanitizing public areas such as lobbies, stairwells, lounges, kitchens, and conference rooms
• Making up rooms that have been vacated by guests who have checked out of the hotel
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Requirements:

·        Hospitality certification or relevant qualifications

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We are hiring a talented cook to prepare high-quality meals per food health and safety regulations and company standards. The cook will have responsibility for the timely preparation of food orders, organizing workstations, and assisting other cooks and the Executive Chef as needed. You should also be able to ensure that the refrigerators and storerooms are kept clean and tidy.

To be successful as a cook, you should be able to use various cooking techniques and methods to prepare meals that meet our customers’ expectations. Ultimately, a top-notch cook should be able to handle multiple food orders without compromising on quality.

Cook Responsibilities:

·        Preparing and assembling ingredients for menu items.

·        Preparing high-quality meals and food items according to company recipes.

·        Ensuring that food portions and food presentation meet company standards.

·        Monitoring supplies and re-ordering stock as needed.

·        Cleaning and sterilizing food preparation areas.

·        Assisting other cooks to ensure that food orders are completed in a timely manner.

·        Efficiently resolving problems with guest orders.

·        Ensuring that food health and safety regulations are followed.

Cook Requirements:

·        High school diploma, culinary certification or relevant qualifications

·        Food handling certification

·        Sound knowledge of cooking methods and techniques.

·        Proven experience working as a Cook.

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We’re seeking a Wellness Centre Leader to lead a dynamic team of Spa Leaders, Holistic Practitioners, Housekeeping, and Spa Ambassadors, ensuring every touchpoint, from arrival to aftercare. Bring your rooms-division expertise, operational savvy, and coaching mindset to one of the Caribbean’s premier wellness destinations.

The incumbent will oversee the full daily operations of the Oasis Wellness Centre, ensuring seamless guest experiences that align with the resort’s luxury standards. This includes leading a multidisciplinary team across spa, wellness, and housekeeping, while driving service excellence, operational efficiency, and guest satisfaction. The role requires close collaboration with the Rooms Division to enhance service flow and guest journey design. Key responsibilities include financial oversight (P&L, inventory, scheduling, and performance tracking), maintaining high standards of cleanliness, compliance, and safety, and fostering a culture of coaching, learning, and continuous improvement.

Required

•Bachelors' degree or certification in Holistic wellness or related field

•5+ years similar experience in a 4–5-star luxury resort

•Strong background in Rooms Division or Front of House operations

•Proven track record managing multi-functional teams

•Experience in wellness, spa, or guest service environments preferred

•Financial acumen with P&L and performance management experience

•Excellent interpersonal, coaching, and team-building skills

•Passion for wellness, innovation, and service excellence

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

• High school diploma or certification in a related field
• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills and guest service skills.
• Excellent organizational & communication skills.

The successful candidate will maintain the resort’s beach and swimming area. He or she will assist and instruct the guests regarding the proper usage of watersports equipment, maintaining a safe and enjoyable environment for both guests and team members. 

Specific Requirements/Duties of the Position Include:

Demonstrated knowledge of and the ability to use and instruct guests on the proper usage of all Watersports equipment.

Expertise in utilising a hobie cat, windsurfer, and kayak.

Maintaining guest safety during all lessons.

The ability to work in a multi-cultural/diverse environment.

Exceptional physical fitness

Qualifications and Experience:

A valid lifeguard license

CPR and First Aid certified

Coxswain license to operate vessels which may be under your command.

We are looking for a dedicated and service-oriented Spa Supervisor to support the daily operations of our spa and wellness centre. The ideal candidate will have a strong background in spa treatments, team coordination, and delivering exceptional guest experiences.

Key Responsibilities:

• Supervise daily spa operations, ensuring smooth workflow and guest satisfaction
• Support, guide, and motivate therapists and front desk staff
• Assist in scheduling, inventory control, and retail management
• Maintain high standards of cleanliness, professionalism, and service
• Handle guest feedback and assist in service recovery when needed

Requirements:

• Minimum 2 years of spa or hospitality experience, with at least 1 year in a supervisory role
• Certification in massage therapy, aesthetics, or spa operations preferred
• Strong communication and leadership skills
• Excellent customer service and problem-solving abilities
• Flexibility to work varied shifts, including weekends and holidays

JOB PURPOSE

The Concierge Leader reports to the Front Office Leader and works closely with the Executive Housekeeper, Special Experiences Leader, Rooms Block Maintenance Coordinator, Corporate Yield & Revenue Leader, Oasis Proprietor, Health & Wellness Leader, Scuba and Water Sport Proprietors. Overall, the Concierge Leaders are responsible for customizing the guests’ holidays before, during and after their stays and for making any necessary arrangements to enhance the guests’ enjoyment of BodyHoliday. The Concierge Leaders must work effectively as the leaders of their team, as members of the Front Office Leader’s team, and be champions of company values.

The Concierge Leaders must possess and display exceptional leadership and organizational skills. The incumbents must be knowledgeable, imaginative, out-going, friendly, resourceful, efficient, and hard working. They must be able to earn the respect and affection of staff and guests. A sound educational background, excellent communication skills, computer literacy and a broad exposure to hotel operations is essential.  Conversational skills in a foreign language would be an asset.

The Concierge Leaders’ core responsibility is to ensure that every member of their team has the tools and the resources to succeed in ensuring that the Body Holiday meets or exceeds guests’ expectations. Success will be measured by the incumbents’ ability to meet corporate goals through the accomplishments of their team

JOB DESIGN

KEY DUTIES AND RESPONSIBLITES:

Please note that this is not an exhaustive list of duties. SunSwept Resorts always find new ways to improve the offerings for their guests and team members:

 > developing a strong rapport and relationship with their team;

> establishing an efficient workflow and setting priorities for outstanding work;

> maintaining an effective airport greeting and transfer process for guests;

> liaison with airlines as required;

> ensuring efficient baggage handling, storage and transfer for guests;

> managing the arrivals and departure process efficiently;

>  supervising the provision of room service;

> maintaining accurate records and guest information;

> ensuring the timely and accurate billing of guests;

> facilitating the booking of Oasis and Clarins treatments; off-site tours and activities; transport; Tao reservations and any other events, activities or experiences the guests may wish to enjoy;

> responding quickly and effectively to guest inquiries before, during and after their stays;

> routing e-mails and other inquiries to the most appropriate parties for response;

> assisting guests with special needs such as mobility and medical problems;

 > ensuring room problems are resolved quickly and effectively;

> providing information, orientation and advice to guests regarding the hotel and St. Lucia;

> Developing and maintaining excellent working relationships and effective communication with the Guest Relations Coordinator, Executive Housekeeper, Rooms Block Maintenance Coordinator, Reservations Manager, Oasis Proprietor, Recreational Activities Coordinator, Scuba and Water Sport Proprietors;

> evaluating the effectiveness of staff and identifying learning needs;

> Any other duties assigned or necessary to ensure superior guest treatment.

Required Qualities, Experience and Education include:

-         Possess 3+ years of Leadership experience in a similar role in a 4/5-star resort

-         Must have University Degree in Hospitality Management, Tourism, or relevant qualification

-         Savvy with Front Office (PMS) systems such as Opera, Fidelio,

-         Must possess outstanding guest engagement knowledge

-         Excellent talent development, performance coaching and facilitation skills

-         Possess expertise with front office planning and budgets

-         Available to work different shifts and weekends

Job Title:                            Painter

Team:                                 Maintenance

The Painter will perform within the company regulations and policies to complete duties/work orders as directed by Maintenance leader/Asst Maintenance Leader and Maintenance Helpdesk offering a high standard of customer service and contributing effectively to the reputation and profitability of the resort. The incumbent is responsible for carrying out scheduled routine maintenance and repairs, performing a combination of painter and handy-man duties across the resort property.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive electrical/engineering technical experience is essential.

The Painter specific responsibilities include:

Key Responsibilities:

·        To maintain a high standard of hygiene and cleanliness, dress, and appearance

·        To conduct routine inspection of all tools and equipment; report to the MTC dept daily to confirm any deficiencies

·        To always adhere to service standards, health & safety and to maintain a clean work area

·        To maintain in good working order all equipment used in the course of duties

·        To keep wastage to an absolute minimum & contribute to effective departmental cost control

·        To be responsible for all work/repairs involving painting or handy-man support and to raise and carry out work orders as directed

·        Assist with basic maintenance including painting, caulking, wallpapering, drywall repair, etc.

·        Work on outdoor signage including painting, display, and installation

·        Operate power and hand tools to complete job assignments in a timely manner; to include ability to operate conventional and/or airless spray equipment as required

·        Prepare surface to be painted, paint and install wall covering, adjust paint to proper colour as necessary, patch, tape, and texture as necessary

·        Work under minimal supervision to complete tasks in a timely manner

·        Understand the layout of the property, hotel rooms, and equipment

·        Maintain constant awareness of personal and property cleanliness, safety, and accident prevention, able to wear/use personal protective equipment

·        To communicate effectively to facilitate the smooth running of the equipment in the all the hotel restaurants and bars

·        To attend appropriate technical and manufacturer training to obtain licenses and certification to progress career

·        To support training requirements as directed for the maintenance department

·        Any other duties as assigned

Core Qualifications:

·        Possess 2+ years of maintenance/painting experience

·        Preferred to have certifications of trade in painting, carpentry, basic maintenance

·        Knowledge of Occupational Health & safety procedures

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

KEY DUTIES AND RESPONSIBLITES:

Please note that this is not a complete list of duties. BodyHoliday always find new ways to improve the organization, their guests, and their colleagues:

·        Demonstrate full knowledge of service bars and keep bars properly stocked and cleaned

·        Maintain compliance with all Health & Hygiene regulations while performing duties

·        Provide quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage

·        Follow company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting

·        Help other employees when needed

·        Perform side work and other cleaning and organizing

·        Ensure proper set-up, stocking, and delivery of liquor supplies, glassware, and ice

·        Maintain cleanliness of bar and pavilion areas, coolers, and equipment

·        Perform deep cleaning of bars and pavilion area

·        Complete required paperwork including bar transfers (liquors) and dry stock deliveries (napkins, towels and straws

·        Adhere to departmental and company policies

·        Maintain pars of liquors, beers, and supplies in coolers and dry storage areas, order as needed

·        Perform all duties as deemed necessary for the success of the team

Required:

·        High-volume hotel / restaurant experience required.

·        Possess physical strength and mobility

·        Minimum six months of bar porter experience required.

·        Professional appearance and demeanour a must

Health and Hygiene Attendant

The Health and Hygiene Attendant will act as a good ambassador for LeSPORT and St. Lucia and will embrace the company’s core values. Every LeSPORT employee will treat guest and other staff, and always strive to behave with:

·       Integrity

·       Professionalism

·       Commitment

·       Friendliness

·       Trust

·       Accountability

·       Co-operative Spirit

·       Honesty

·       Excellence

·       Empathy

·       Politeness

·       Consideration

·       Compassion

·       Respect

The Health and Hygiene Attendant reports to The Health and Hygiene Co-ordinator. The Health and Hygiene Attendant will be an effective team player and an example to all LeSPORT employees. Overall, the Health and Hygiene Attendant is responsible for maintaining a high standard of Hygiene and Cleanliness to the area which he or she is assigned. The Health and Hygiene Attendant must work effectively as a member of his or her team and be a champion of company values.

The Health and Hygiene Attendant must possess and display excellent organizational skills, be an excellent communicator, diligent and work efficiently.

The Health and Hygiene Attendant’s core responsibility is to effectively maintain a high standard of Health and Hygiene. Success will be measured by the incumbent’s ability to work with their team at achieving outlined goals, perform efficiently and consistently and in doing so provide and excellent service to all areas. The Health and Hygiene Attendant’s specific responsibilities include:

• To follow all outlined procedures regarding Health and Hygiene tasks.
• To adhere to the cleaning schedules at all times.
• To adhere to the deep cleaning procedures at all times.
• To correctly store all, cleaning supplies, small-wares, kitchen and buffet equipment.
• To correctly clean and sterilise all crockery, glassware, cutlery, kitchen and buffet equipment.
• To clean all dishwashing equipment.
• To keep refuse bins and cleaning equipment clean and hygienic.
• To operate all equipment in accordance to the outlined guidelines.
• To minimize and report all health and safety hazards.

In addition, the Health and Hygiene Attendant will complete any special tasks or assignments that he or she may be given from time to time by Health and Hygiene Co-ordinator or in the Health and Hygiene’s Co-ordinator absence the Health and Hygiene Supervisor.

We are seeking a proactive and detail-oriented Room Technician to ensure our guests enjoy a seamless and comfortable stay. At our hotel, we're committed to providing unparalleled hospitality and ensuring our guests' satisfaction at every turn. As a Room Technician, you'll play a vital role in maintaining the functionality and aesthetics of our guest rooms and facilities.

Your Role:

• Ensure Guest Comfort: Respond promptly to guest requests and troubleshoot any issues related to room amenities, fixtures, and equipment to ensure a comfortable stay.
• Perform Maintenance Tasks: Conduct routine inspections and repairs of HVAC systems, plumbing fixtures, electrical components, and other room features to uphold safety and quality standards.
• Keep Things Running Smoothly: Proactively identify and address maintenance issues to prevent disruptions and ensure the seamless operation of our facilities.
• Maintain a Safe Environment: Adhere to safety protocols and regulations while performing maintenance tasks to protect both guests and staff.
• 
  

We're seeking a Room Technician with:

• Technical Expertise: Proficiency in troubleshooting and repairing a variety of mechanical, electrical, and plumbing systems commonly found in hotel rooms.
• Attention to Detail: A meticulous approach to maintenance tasks, ensuring that all work is completed to the highest standards of quality and craftsmanship.
• Proactive Mindset: An ability to anticipate and address potential maintenance issues before they escalate, minimizing guest inconvenience.
• Team Player Attitude: Willingness to collaborate with fellow team members and support other departments as needed to ensure guest satisfaction.

We are currently seeking a Concierge Supervisor to lead our Concierge team and support the smooth operation of our Front Office. This is a hands-on role that requires strong leadership, attention to detail, and a passion for exceptional guest service.

Key Responsibilities:

• Supervise and support a team of Concierge Agents
• Process guest check-ins and check-outs accurately and efficiently
• Confirm reservations, verify IDs, process payments, assign rooms, and issue keys
• Review and maintain daily shift logs and cashier reports
• Handle guest requests and follow up with relevant departments (e.g. Bell Desk, Housekeeping)
• Coach, train, and motivate team members
• Serve as the first point of contact for team concerns under the Open Door Policy
• Report incidents or unsafe conditions; complete safety training as required
• Ensure guest interactions meet company standards
• Communicate clearly and professionally in person and over the phone
• Maintain positive working relationships with guests and team members

Requirements:

• Previous experience in a hotel front office or concierge role
• Strong communication and leadership skills
• Professional, courteous, and guest-focused attitude
• Ability to multitask and stay calm under pressure
• Flexible to work shifts, weekends, and holidays
• Able to stand, walk, or sit for extended periods

The Activities Supervisor is responsible for assisting the Activities Leader in the overall entertainment of guests daily. He/she should be able to maintain high standards in all areas of service, quality and operations.

• Lead pre-shift meetings to discuss notes and directives from Entertainment Manager, modifications to schedule/rotation

• Responsible for ensuring policies and procedures are being followed and disciplining and coaching team members accordingly
• Supervises team members including training, scheduling, evaluating, disciplining, and other supervisor functions.
• Ensures departmental goals and objectives are communicated to and implemented by personnel under his/her supervision
• Works with all sections within the Activities team to ensure superior show product
• Ensures all show elements are safe, properly operating, and clean.
• Communicates effectively both orally and in writing to management, associates and guests.
• Establishes and maintains good working relationship with other departments.
• Coordinates and carries out logistics of Special Events, as assigned
• Ensures the accuracy of team members’ attendance
• Work closely with others in the department to maintain proper staffing levels
• Promotes teamwork and a positive atmosphere throughout the Entertainment Department.
• Manoeuvrability and mobility to work within all areas of the hotel as required by the entertainment department

Qualification

• Previous Supervisory Experience; prefer at least 1-3 years
• Entertainment management or experience working for a high-volume tourist attraction a plus.
• Basic computer skills
• Hospitality experience is preferred.

We’re looking for a positive and vibrant Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Hotel Front Desk Agent Responsibilities

·  Greet, check in, and check out guests when they arrive and leave the premises, distribute keys and room assignments and record credit card information

·    Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

·  Work with the housekeeping staff to ensure rooms are ready for new guests

·  General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

·   Mitigate customer complaints as needed

Required

·   High school diploma, or qualifications in tourism/sales or a relevant field

·  1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

·  Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

·  Comfortable taking telephone calls and mitigating stressful situations

·  Working knowledge of Microsoft Office and reservation management systems

As a Water Sports Supervisor you are responsible to supervise the water sport facilities and activities and ensure that all water sport activities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:

•Instruction of all water sport activities

•Ensure all equipment are clean and properly maintained and all safety rules are enforced

•Ensure all customers fill out the appropriate wavers

•Actively promote water sport activities in order to increase revenue

•Ensure water sports hut is kept tidy and clean and all equipment are stored neatly

•Ensure all payments are received before guests avail of water sports facilities

•Supervise employees including Boat Driver, Water-Sports Instructor and Beach Attendants

•Ensure all motorized equipment are regularly maintained and kept in good working order

•Daily briefing with Recreation Manager / Assistant Recreation Manager and employees

•Completely understand and enforce water sports rules and regulations

•Check on weather forecast daily before any water sport activities

•Ensure all SOP’s are promptly adhered to and followed by all employees

Required:

·         a diploma / degree in the sport / leisure field with particular focus on water sports and with previous experiences in a similar role.

·         Fluency in both written and spoken English and positively contribute to sales activities thereby maximizing revenue along with the ability to solve problems effectively.

·         Physically fit and able to work long hours in an outside environment are essentials.

·         positive and proactive individual with an outgoing, charismatic and approachable character and with a high aptitude for customer care and good leadership skills.

·         ability to motivate and guide along with the ability to develop and build relationships easily, while possessing following additional competencies

The AC Technician is accountable to the Chief Engineer and is responsible for carrying out scheduled routine inspections and repair of the buildings, plant, distribution systems and HVAC systems in addition to recommending methods of improving performance and increasing the life span.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive maintenance technical experience is essential.

The AC Technician’s specific responsibilities include:

Core Qualifications:

·        Possess 2+ years of HVAC technical experience

·        Preferred to have certifications of trade in HVAC

·        Knowledge of Occupational Health & safety procedures

·        Expertise with HVAC, Boiler Operations, Plumbing and or Electrical

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

The Human Resources Coordinator is responsible for the daily administrative and HR duties of an organization. They assist with recruitment, training, and record maintenance as well as provide clerical support to all team members.  

Tasks

·        Provides professional, team member-focused HR expertise across the resort to support its Human Resources Operations: talent management, succession planning, recruitment, performance management, learning and development, reward and recognition.

 ·        Maintains accurate and up-to-date human resource files, records, and documentation.

 ·        Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR Leadership.

 ·        Maintains the integrity and confidentiality of human resource files and records.

 ·        Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately

 ·        Provides clerical support to the HR department.

·        Maintain a satisfied level of customer service with resort team members (internal client)

 ·   Assist with HRIS management maintenance functions including; entering in new team member data, managing and updating their E-records (Vacation, sick leave, benefits, etc).

 · Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.

 ·Coordinate candidate interviews, physicals, and testing; Conduct Reference Checks

 · Work with Group Learning & Development Leader in the delivery of training where necessary and provide support to this function to achieve the corporate Learning & Development strategy

 ·  Conducts or assists with new hire orientation.

 · Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, team member recognition events, holiday parties, and retirement celebrations.

 ·  Provide HR operational support across resorts where necessary

·   Performs other duties as assigned.

Requirements:

·  Bachelor’s degree in Human Resources, Business, Hospitality or a related field

·   Excellent verbal and written communication skills.

· Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

· Excellent organizational skills and attention to detail.

·  Ability to thrive in an ambiguous and rapidly changing environment

·  Ability to organize, multi-task and prioritize tasks

·  Proficient with Microsoft Office Suite or related software.

· Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

· Ability to make recommendations to effectively resolve problems or issues

Are you an experienced Plumber who possesses that special combination of technical plumbing skill knowledge and enjoys helping people solve their plumbing issues?

If you are a natural problem solver with a positive attitude and customer orientation, we have the perfect job for you!

We are looking for a qualified Plumber who will be responsible for the installation and repair of pipes, fixtures, pumps and drainage systems according to specifications and applicable codes throughout our facilities.

To be successful as a plumber you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position you should have strong technical skills, be a master at troubleshooting and enjoy dealing with people.

Plumber Responsibilities:

• Installing, maintaining and repairing plumbing systems and fixtures.
• Fitting and repairing various appliances.
• Cutting, welding and assembling pipes, tubes, fittings, and fixtures.
• Inspecting and testing plumbing systems for safety, functionality, and code compliance.
• Troubleshooting and resolving problems.

Requirements:

• Trade school diploma or other certification.
• 2+ years of experience as a plumber.
• Good working knowledge of water supply, heating, and ventilation systems.
• Strong critical thinking and troubleshooting skills.
• Good listening and communication skills.
• Good interpersonal skills and patience.
• Physical dexterity.

Are you a passionate practitioner of Ayurveda and Traditional Chinese Medicine (TCM)? Do you have a knack for creating unforgettable wellness experiences? If so, we want you to join our team, where guest care and holistic health are at the heart of everything we do!

Key Responsibilities:

• Direct and develop Ayurveda services, keeping abreast of industry trends and orchestrating necessary training.
• Monitor and enhance the skills of therapists to ensure excellence in service delivery.
• Build strong relationships with guests and team members, ensuring guest satisfaction and timely resolution of concerns.
• Maintain the cleanliness and upkeep of the facility, overseeing repairs and stock management.
• Ensure accurate and prompt completion of administrative tasks, including staff schedules and incident reports.

Ayurvedic & TCM Practitioner Duties:

• Design and present TCM, Acupuncture, Acupressure, Naturopathy, Yoga, Nutrition, and holistic therapy sessions.
• Deliver paid one-on-one sessions as part of our internal wellness programs.
• Cross-refer guests to appropriate wellness and fitness sessions to support their well-being goals.
• Conduct complimentary sessions for marketing promotions and guest recovery.
• Offer educational talks and demonstrations on various holistic therapies for marketing purposes and team member induction.
• Deliver weekly holistic awareness workshops.

Business Development:

• Host educational sessions and personal consultations to promote and book one-on-one holistic therapy sessions.
• Collaborate with Pre-Arrival Concierge Services and the Activities Ambassador for scheduling and booking.
• Innovate and facilitate new holistic activities and retreat concepts.
• Serve as a Holistic Wellness ambassador, participating in PR & Community Social Responsibility events.

Minimum Qualifications:

• Bachelor’s Degree or Certification in Holistic Wellness or a related field.
• Minimum of 5 years of experience in a 4-5 star resort/hotel leading entertainment & activities.
• Proficiency in teaching at least 2-3 wellness-related activities including Ayurveda, TCM, Acupuncture, Acupressure, Naturopathy, Yoga, and Nutrition.
• Standard First Aid/CPR certification.
• Excellent communication and sales skills.
• Flexibility to work weekends based on business requirements.

If you are dedicated, warm, and genuinely care about enhancing guests' well-being through holistic therapies, we invite you to apply and be part of our exceptional team.

The Scuba Instructor acts as part of the resort team and shares the responsibility to deliver the standards of the resort, to ensure that guests and staff are exceptionally well cared for, to achieve the targets and objectives set and to improve the overall quality of the product.

Minimum 4 years’ experience as a Scuba Dive instructor

Must hold master scuba diver instructor certification from government approved institution.

Emergency First Responder certificate

Computer literacy and competency

Have oxygen provider certificate (optional)

Must have liability insurance

Ability to dive minimum of 30 feet underwater

Knowledge of personal survival techniques

Must have a well-established safety record

Must hold valid CPR, First Aid certifications

Fluency in both written and spoken English

A practical test is a must during selection process

Comply with resort standards and policies for efficient operation

Maintain standard of personal appearance and grooming

Must be able to work different shifts, weekends, public holidays based on the business requirements

Join our team as an Assistant Wellness Centre Leader and help shape the future of our spa and wellness experience.

We are looking for a driven and service-oriented professional to support the Wellness Centre Leader in overseeing the day-to-day operations of our dynamic spa and wellness facility. This role is ideal for someone with a heart for holistic health, a head for operations, and hands-on experience in hospitality or wellness services.

Key Responsibilities:

• Support in leading and motivating the spa and wellness team to provide exceptional service
• Assist with scheduling, treatment coordination, retail displays, and facility presentation
• Contribute to the development and implementation of wellness programs and guest experiences
• Ensure all health, hygiene, and safety standards are consistently upheld
• Monitor guest feedback and staff performance, contributing to continuous improvement
• Step in as acting leader when the Wellness Centre Leader is unavailable

Requirements:

• Prior experience in spa, wellness, or hospitality operations
• Direct focus on Aesthetics
• Certification in wellness, spa therapy, or hospitality management is an asset
• Strong communication, organizational, and leadership skills
• Passion for wellness and a working knowledge of holistic therapies and trends
• Willingness to work flexible hours, including weekends and holidays

We are seeking an experienced Senior Sous Chef to oversee the day-to-day operations of our kitchen. In this leadership role, you will supervise culinary staff, ensure food quality and presentation standards are consistently met, and assist with menu planning. You’ll manage inventory, enforce food safety protocols, and serve as the primary deputy to the Executive Sous Chef, stepping into leadership responsibilities in their absence. This role demands strong organizational skills, creativity, and a passion for delivering exceptional dining experiences.

Key Responsibilities:

• Supervise and mentor kitchen staff, fostering a collaborative team environment.
• Maintain high standards of food quality, presentation, and consistency.
• Assist with menu development, including seasonal and special event offerings.
• Manage inventory, order supplies, and control food costs.
• Enforce food safety, hygiene, and sanitation standards.
• Lead kitchen operations in the absence of the Executive Sous Chef.

Qualifications:

• Proven experience as a Sous Chef or Senior Sous Chef in a high-volume kitchen.
• Strong leadership and team management skills.
• Excellent knowledge of culinary techniques and food safety standards.
• Ability to thrive in a fast-paced environment.
• Culinary degree or relevant certification is a plus.

We are seeking a reliable and hands-on Assistant Maintenance Leader to support our Maintenance Manager in ensuring our hotel remains safe, functional, and in excellent condition. The ideal candidate will have a solid understanding of general maintenance (plumbing, electrical, HVAC, etc.), a proactive approach to problem-solving, and great teamwork skills.

Key Responsibilities:

• Assist in supervising the maintenance team and daily operations
• Perform routine inspections and repairs
• Support preventative maintenance schedules
• Ensure safety and compliance standards are met
• Respond promptly to guest and staff maintenance requests

Requirements:

• Previous experience in hotel or facility maintenance
• Technical skills in basic repairs and systems
• Strong communication and leadership abilities

Are you a wellness professional who thrives at the intersection of spa serenity and fitness energy? We’re seeking a dedicated Spa & Fitness Leader to lead our wellness offerings and deliver exceptional guest experiences that rejuvenate body and mind.

This leadership role is perfect for someone who is equal parts spa-savvy and fitness-focused, with the ability to inspire both guests and team members to live well and feel their best.

Key Responsibilities:

• Oversee the daily operations of both spa and fitness areas, ensuring high service and hygiene standards
• Lead and coordinate wellness programming, including spa treatments, fitness classes, and personalized wellness journeys
• Supervise and motivate spa therapists and fitness instructors to maintain excellence and professionalism
• Manage scheduling, guest appointments, retail offerings, and inventory
• Develop fitness class timetables, personal training sessions, and wellness initiatives
• Monitor guest satisfaction, handle feedback, and implement improvements
• Collaborate with resort departments to support holistic guest experiences

Requirements:

• Previous leadership experience in a spa, fitness center, or wellness resort
• Certification in spa therapy, fitness instruction, personal training, or wellness management
• Strong interpersonal, communication, and team leadership skills
• Deep understanding of holistic wellness, fitness trends, and guest service excellence
• Proficient in spa/fitness scheduling software and operational reporting
• Flexible availability, including weekends and holidays
• CPR/First Aid certified (or willing to obtain)