Are you passionate about creating welcoming environments and ensuring every guest feels at home? Our housekeeping department is seeking a dedicated Public Area Attendant to maintain the cleanliness and appearance of our hotel's common areas.

As a Public Area Attendant, you'll be an integral part of our team, ensuring that our guests feel comfortable and cared for from the moment they step through our doors.

As a Public Area Attendant, you'll:

• Keep it Sparkling: Clean and maintain all public areas of the hotel, including lobbies, corridors, restrooms, and lounges, to the highest standards of cleanliness and presentation.
• Attention to Detail: Pay meticulous attention to detail, ensuring that every surface is spotless and every corner is pristine.
• Enhance the Guest Experience: Create a welcoming atmosphere for guests by ensuring that public areas are well-maintained and inviting at all times.
• Work as a Team: Collaborate with fellow housekeeping team members to ensure efficient operations and exceptional service delivery.

We're seeking a Public Area Attendant who is:

• Diligent: Committed to maintaining cleanliness and orderliness in all public areas.
• Detail-Oriented: Able to spot even the smallest imperfections and address them promptly.
• Reliable: Dependable and punctual, with a strong work ethic and a positive attitude.
• Customer-Focused: Dedicated to providing exceptional service and creating a positive guest experience.

We are seeking a talented Chef de Cuisine (French Fusion) to champion all aspects of our restaurant kitchens such as menu plans, operations, recipes, portion and inventory control, food quality, and employee supervision. The incumbent provides leadership training and hands-on management of their team; excellent communication and team management skills, professional demeanor and ability to maintain the highest of culinary standards. Previous industry experience and knowledge of global cuisine within a 4-5 Star environment are welcomed to apply!

Required:

Academic qualifications from a recognized Culinary Institute

5+ years experience at a 4-star all-inclusive resort

Savvy in Asian cuisine, wellness related menu planning & creation of nutritious menu

Working knowledge of efficient food cost management

Excellent knowledge of gluten free & vegan food preparation

Caribbean working experience, a plus

We're seeking a talented and experienced Pastry Chef to delight our guests with exquisite desserts and baked goods. We believe in the power of desserts to elevate the dining experience and create lasting memories. As a Pastry Chef, you'll have the opportunity to showcase your skills and passion for pastry in a supportive and collaborative kitchen environment.

As our Pastry Chef, you'll:

• Craft Delectable Desserts: Create a wide range of desserts, pastries, and baked goods that captivate the senses and leave a lasting impression on our guests.
• Innovate and Experiment: Bring your creativity to the table by developing new recipes, flavor combinations, and presentation techniques to keep our dessert menu fresh and exciting.
• Ensure Quality and Consistency: Maintain high standards of quality and consistency in all pastry offerings, adhering to established recipes and procedures while also exploring opportunities for improvement.
• Collaborate with Culinary Team: Work closely with our culinary team to coordinate dessert offerings with the overall menu, ensuring seamless integration and complementarity.
• Inspire and Mentor: Lead by example, inspiring and mentoring junior pastry team members to foster their growth and development in the art of pastry-making.

We're seeking a Pastry Chef with:

• Passion for Pastry: A genuine love for pastry-making and a desire to continually push the boundaries of creativity and flavor.
• Technical Skill: Strong proficiency in a wide range of pastry techniques, including baking, decorating, and plating.
• Attention to Detail: A keen eye for detail and a commitment to excellence in both presentation and taste.
• Team Player Mentality: The ability to collaborate effectively with colleagues in a fast-paced kitchen environment, contributing to a positive and supportive team culture.

We are looking for a qualified Spa Therapist to provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives.

As a talented and experienced massage therapist, we recognize your value and invite you to apply to join our aspirational team to:

• Provide massage services to guests using props and/or products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Keep up to date with current techniques and modalities related to their field of work. 
• Promote and sell spa/salon services including retail offerings related to the Spa.

Job Responsibilities

·        Massage soft body tissues to relieve discomfort and provide treatment for injuries, wellness maintenance or medical conditions.

·        Apply pressure to specific parts of the body with the hands and fingers to release muscle tension and bring relief from related symptoms.

·        Refer clients to other professionals and therapists when appropriate and necessary to treat additional symptoms.

·        Prepare oil blends for clients’ skin and perform other treatment techniques and therapies in addition to massage.

Required:

Licensed therapist with 1+ years of experience

Adhere to all current regulations and laws related to massage therapy

Ability to handle sensitive client information with confidentiality

Ability to pass a background check

Commitment to receiving continuing education

Customer service experience

We are seeking a skilled and dedicated Kitchen Technician to join our team. The Kitchen Technician will maintain, repair, and troubleshoot all kitchen equipment and appliances, ensuring efficient and safe operations. The ideal candidate will have technical expertise in electrical, plumbing, and mechanical systems, and a strong understanding of health and safety standards. This is an excellent opportunity to work in a fast-paced resort environment.

Key Responsibilities:

• Perform routine maintenance and repairs on kitchen equipment.
• Troubleshoot electrical, plumbing, and mechanical issues.
• Ensure compliance with health and safety standards.
• Collaborate with kitchen and management teams to maintain operations.

Requirements:

• Proven experience in kitchen equipment maintenance.
• Technical expertise in electrical, plumbing, and mechanical systems.
• Ability to work efficiently in a high-pressure environment.
• Strong problem-solving skills.

Job Title:                            F&B Server

Team:                                 Food & Beverage

Reports to:                     Restaurant Proprietor | F&B Leader

The Food and Beverage Server-Commis Waiter’s will be the face of our restaurant and responsible for our guests’ experiences. Core responsibilities include ensuring guests are warmly welcomed; tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This role may require that you are quick on your feet and have a polite and friendly attitude. Champions of this role enjoy talking to people and thrive in a fast-paced workplace. Success is measured by the incumbent’s ability to provide high-quality service that will help us maintain and attract customers, meet corporate goals and through the accomplishments of their team. 

The Food and Beverage Server-Commis Waiter’s specific responsibilities include:

·        Prepare mise-en-place (Pre-service preparations)

·        Care of all Restaurant Linen, polishing of cutlery and glassware

·        Folding of linen

·        Laying of tables for breakfast, lunch and dinner

·        Meeting, greeting and seating guest

·        Preparation of coffee, Tea and Water Stations

·        Serving of Coffee, Tea and Water

·        Preparation, maintenance and cleaning of side stations

·        Clearing of Tables

·        Filling of sugar bowls, Creamers and Cruets

·        Beverage Service

·        Preparation and serving of bread and butter

·        Thorough knowledge of menu’s

·        Taking of Dinner orders

·        Placing and collecting of orders to be placed on side stations

·        Maintaining the cleanliness of work areas and Restaurant

In addition, The Food and Beverage Server-Commis Waiter will complete any special tasks or assignments that he or she may be given from time to time by Food and Beverage Captains, Supervisors and Leaders.

Are you a high-energy, people-loving fitness enthusiast with a flair for creating unforgettable guest experiences? We’re looking for an Activities & Entertainment Leader to take charge of our resort’s vibrant entertainment and fitness programming.

In this exciting role, you’ll lead the design and delivery of engaging daily activities—from sunrise stretch sessions and aqua aerobics to themed parties and evening shows. You’ll be the pulse of fun, movement, and memory-making at our property.

Key Responsibilities:

• Plan, coordinate, and lead daily fitness and recreational activities for guests of all ages
• Organize and host themed entertainment events, games, and cultural experiences
• Create a welcoming and energetic atmosphere that encourages guest participation
• Supervise activity staff and ensure safety standards and professionalism are maintained
• Collaborate with other departments (spa, F&B, kids club, etc.) to create cohesive guest experiences
• Monitor guest feedback and adapt programming to exceed expectations
• Assist in promoting activities via resort channels (e.g., daily newsletters, social media, guest briefings)

Requirements:

• Proven experience in fitness instruction, group activities, or resort entertainment
• Certification in group fitness, personal training, or recreation (preferred)
• Dynamic personality with excellent communication and presentation skills
• Comfortable on the mic and capable of engaging large groups
• Strong organizational and leadership abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• CPR/First Aid certified (or willing to obtain)

We are seeking an experienced Restaurant Leader to oversee day-to-day operations, hire and train qualified team members, and maintain high food standards. The Restaurant Leader will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.

Duties & Responsibilities:

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people
• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with other teams and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain staff schedule ad assignment
• Conduct performance assessments and reviews

Skills and qualifications

• Proven work experience in a 4-5 star restaurant setting
• Academic qualifications or certifications in a related field
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to lead a team
• Willingness to work flexible hours
• Clear verbal communication and organization skills
• Clear attention to detail and problem-solving skills
• Knowledge of current food and beverage trends

Are you a passionate culinary professional looking to take your career to the next level? Our Resort seeks an Executive Sous Chef who thrives in a fast-paced, creative environment. As our Executive Sous Chef, you will play a pivotal role in our kitchen, working closely with our executive chef to deliver an exceptional dining experience.

Why Join Us?

• Innovative Culinary Environment: Be part of a team that values creativity and excellence.
• Leadership Opportunity: Lead a talented kitchen team and help shape the future of our culinary offerings.
• Professional Growth: Enhance your skills and advance your career in a dynamic, supportive setting.

Key Responsibilities

• Team Leadership: Train and mentor kitchen staff, fostering a culture of continuous improvement and high standards.
• Quality Control: Ensure every dish meets our rigorous quality standards by inspecting the work of line cooks and providing constructive feedback.
• Health & Safety: Maintain a spotless, safe kitchen by enforcing health and safety regulations.
• Coordination: Facilitate seamless communication between front-of-house and back-of-house staff to ensure a harmonious dining experience.
• Hands-On Cooking: Step in and cook during peak times, showcasing your culinary expertise and dedication.

What We're Looking For

• Culinary Expertise: A degree or certificate in culinary arts is preferred, but we value experience and skill just as highly.
• Leadership Skills: Proven ability to lead and inspire a team, with strong organizational and management capabilities.
• Attention to Detail: A meticulous eye for detail, ensuring that every plate that leaves the kitchen is perfect.
• Communication: Excellent communication skills to effectively collaborate with all members of the team.

Qualifications:

Culinary Arts Degree or Equivalent Experience: Formal training or substantial professional experience in a high-quality kitchen.

Exceptional Culinary Skills: A true passion for cooking and food preparation, with a commitment to excellence.

Leadership & Management: Experience leading a team in a high-pressure environment.

Detail-Oriented: An eye for detail and commitment to maintaining high standards.

Strong Communicator: Ability to clearly communicate with kitchen and front-of-house staff.

Apply today to join our team and help us create unforgettable dining experiences.

The Resort Electrician is responsible for installing, maintaining, and repairing electrical systems and equipment to ensure the safe and efficient operation of the property. This role requires troubleshooting electrical issues, performing preventative maintenance, and ensuring compliance with safety regulations and industry standards.

Responsibilities:

• Install, maintain, and repair electrical systems.
• Troubleshoot electrical issues and ensure compliance with industry regulations.
• Perform preventative maintenance to ensure the safe operation of resort facilities.

Requirements:

• Licensed electrician with relevant certifications.
• Experience working in a hospitality or commercial setting preferred.
• Strong diagnostic and problem-solving skills.

We are looking for a Room Attendant to maintain the cleanliness of our resort operation. With responsibilities from cleaning guest rooms and bathrooms to stocking supplies and equipment, transporting linen

Job Purpose

The Room Attendant will exemplify the role of a team player. The role ensures guest comfort and delivery of personalized experience to resort guests. The duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. Room Attendants should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Key Duties & Responsibilities:

Please note that this is not a complete list of duties. Body Holiday always find new ways to improve the organization, their guests, and their team members.

• Smile and greet every guest you meet
• Always present a professional image on duty and maintain an exceptional standard of guest service.
• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.       
• Cleaning guest rooms and bathrooms, including making beds and changing linens
• Emptying trash cans in guest rooms or public areas
• Restocking toiletries and other items in guest rooms such as shampoo, conditioner, and lotion
• Replacing light bulbs and cleaning windowsills, baseboards, and door frames
• Providing guests with turndown service at night, which includes making sure that the room is ready for sleeping and that any requested items are available
• Providing guests with towels, toiletries, and other items that they may have requested upon check-in
• Cleaning and maintaining common areas of the hotel such as lobbies and stairwells
• Cleaning and sanitizing public areas such as lobbies, stairwells, lounges, kitchens, and conference rooms
• Making up rooms that have been vacated by guests who have checked out of the hotel
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Requirements:

·        Hospitality certification or relevant qualifications

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We are hiring a talented cook to prepare high-quality meals per food health and safety regulations and company standards. The cook will have responsibility for the timely preparation of food orders, organizing workstations, and assisting other cooks and the Executive Chef as needed. You should also be able to ensure that the refrigerators and storerooms are kept clean and tidy.

To be successful as a cook, you should be able to use various cooking techniques and methods to prepare meals that meet our customers’ expectations. Ultimately, a top-notch cook should be able to handle multiple food orders without compromising on quality.

Cook Responsibilities:

·        Preparing and assembling ingredients for menu items.

·        Preparing high-quality meals and food items according to company recipes.

·        Ensuring that food portions and food presentation meet company standards.

·        Monitoring supplies and re-ordering stock as needed.

·        Cleaning and sterilizing food preparation areas.

·        Assisting other cooks to ensure that food orders are completed in a timely manner.

·        Efficiently resolving problems with guest orders.

·        Ensuring that food health and safety regulations are followed.

Cook Requirements:

·        High school diploma, culinary certification or relevant qualifications

·        Food handling certification

·        Sound knowledge of cooking methods and techniques.

·        Proven experience working as a Cook.

·        Team Player and communicator

·        The ability to stand for extended periods of time.

Role/ Task /Design

Job Title:                              BodyScience Ambassador & Resort Nurse

Team:                                    Health & Wellbeing

Reports to:                          BodyScience Leader | Wellness Centre Leader

Resort Purpose:                  To change people’s lives one person at a time

The BodyScience Ambassador/ Resort Nurse will act as good ambassador for the BodyHoliday and St. Lucia and will embrace the company’s core values:

·       INTEGRITY

·       RESPECT

·       PROFESSIONALISM

·       ACCOUNTABILITY

·       HONESTY

·       EMPATHY

·       CO-OPERATION

·       COMMITMENT

·       TRUST

·       EXCELLENCE

·       CONSIDERATION

·       FRIENDLINESS

·       POLITENESS

·       COMPASSION

The BodyScience Ambassador/Resort Nurse is accountable to the BodyScience Leader & the Wellness Centre Leader. All decisions made regarding BodyScience/Medi-Spa must be made in consultation with the BodyScience Leader and Wellness Centre Leader. The core responsibilities: responding to all guest enquiries ensuring that that the hotel’s guests are superbly taken care of; actively recommend all BodyScience products and services to guests; and Ambassadors are expected to be sales-oriented, organized, out-going, friendly, efficient, self-motivated, and hard working. The BodyScience Ambassador’s specific responsibilities include but are not limited to the following:

General Role

·       to develop a strong rapport and friendly relationship with the guests visiting BodyScience and to manage all guest complaints efficiently and effectively to reach an amicable result;

·       to always provide courteous and professional service

·       to seek revenue enhancement opportunities such as – compile with the help of the team, creative daily blackboard promotions; perishable, 2 for 1 or added value promotions. The blackboard must be kept up to date hourly.

·       To understand and know what treatments can be upgraded and price differential

·       to do anything else that is necessary to ensure superior guest care service

·       to support the aestheticians/Ayurvedic practitioners in providing a high standard of customer care to each guest, enhancing a guest experience whenever possible

Daily Duties

·       to arrive at 8:30am and report for duty punctually, wearing the correct uniform and their appearance is immaculate;

·       to check that the hygiene and presentation of the Medi-Spa and all equipment is thoroughly cleaned;

·       to ensure all products are presented and displayed to encourage maximum awareness to the guests;

·       to greet and escort arriving guests to the appropriate area

·       to answer incoming telephone calls within three rings with the appropriate greeting

·       to assist guests in booking, altering, or cancelling their appointments and record this immediately in the staff schedule and inform therapist as soon as possible

·       to take telephone messages and ensure these are passed on in a timely manner

·       to maintain towel supplies at the Medi-Spa and make recommendations to the housekeeping supervisor

·       to ensure that iced/fruit flavor water is in place at 9:00am and refilled regularly

·       to plan and organize the floral displays at Medi-Spa; to maintain reception stationary supplies

·       to recommend suitable the Medi-Spa products for home use & any additional services suitable for each guest

·       to explain all treatments offered at Medi-Spa to the guests and assist them in choosing correctly

·       to complete the daily bookings of consultations for arriving guests

·       Monitor and organize the lounge quest area, serving each guest with tea, coffee, champagne and ensure up to date magazines are replenished and any old out of date or torn magazines are discarded

·       To report and log maintenance issues

Weekly Duties

·       to attend the weekly meeting and ensure it starts promptly and finished on time

·       to collate the weekly sales figures for treatments and products and present to the Senior Supervisor who will be conducting the meeting

·       to attend weekly staff meetings with the BodyScience Leader, Wellness Centre Leader, Supervisors, Ambassadors and Trainer

·       to maintain up to date product and treatment knowledge and attend any required training

·       to assist in the organization and preparation for events, demonstrations and promotions and attend these events as required

·       Organize weekly or bi-weekly make up demonstrations at afternoon time, 4:00pm

·       Liaise with the Wellness Leader and Wellness Centre Leader to ensure all additional training needs are directed to the Trainer

In addition, the Ambassador will complete any special tasks or assignments that he or she may be given from time to time by the Wellness Centre Leader.

Minimum Core Qualifications:

·       Educational qualifications or certification in marketing, sales, business or a related field

·       Possess of operating knowledge of computer software and system, MS office

·       Excellent Communications and skills in engaging others

• Excellent interpersonal skills that leave a lasting impression
• Ability to appeal to sell and upsell packages

Role Tasks are not intended as and do not create employment contracts. The organisation maintains its status as an at-will employer. Team Members can be terminated for any reason not prohibited by law.

Key Duties & Responsibilities:

Please note that this is not a complete list of duties. Body Holiday always find new ways to improve the organization, their guests, and their team members.

·        Smile and greet every guest you meet

·        Always present a professional image on duty and maintain an exceptional standard of guest service.

·        Greeting guests and responding to queries.

·        Prepare work assignments for next days room attendant

·        Prepare housekeeping report

·        Prepare linen report for laundry

·        Prepare maid stores

·        Prepare folders, laundry bags

·        Complete checking of late departure rooms and courtesy rooms

·        Supervise blocks and all public areas, including pools

·        Supervise night maids turn down service and office cleaners

·        Supervise room amenities, flowers, Champagne, etc.

·        Ensure that guest laundry is brought to the rooms on time

·        Check turn-down service

·        Man office phone and messages.

Required Qualities, Experience and Education include:

• High School Diploma or other equivalent educational qualifications

·        Previous guest service and/or housekeeping experience.

·        Experience using industrial cleaning equipment and products.

·        Flexible working hours.

·        Ability to work with little or no supervision while meeting high-performance standards.

·        Physical mobility and stamina.

·        Ability to follow instructions.

·        Professional and polite.

Health and Hygiene Attendant

The Health and Hygiene Attendant will act as a good ambassador for LeSPORT and St. Lucia and will embrace the company’s core values. Every LeSPORT employee will treat guest and other staff, and always strive to behave with:

·       Integrity

·       Professionalism

·       Commitment

·       Friendliness

·       Trust

·       Accountability

·       Co-operative Spirit

·       Honesty

·       Excellence

·       Empathy

·       Politeness

·       Consideration

·       Compassion

·       Respect

The Health and Hygiene Attendant reports to The Health and Hygiene Co-ordinator. The Health and Hygiene Attendant will be an effective team player and an example to all LeSPORT employees. Overall, the Health and Hygiene Attendant is responsible for maintaining a high standard of Hygiene and Cleanliness to the area which he or she is assigned. The Health and Hygiene Attendant must work effectively as a member of his or her team and be a champion of company values.

The Health and Hygiene Attendant must possess and display excellent organizational skills, be an excellent communicator, diligent and work efficiently.

The Health and Hygiene Attendant’s core responsibility is to effectively maintain a high standard of Health and Hygiene. Success will be measured by the incumbent’s ability to work with their team at achieving outlined goals, perform efficiently and consistently and in doing so provide and excellent service to all areas. The Health and Hygiene Attendant’s specific responsibilities include:

• To follow all outlined procedures regarding Health and Hygiene tasks.
• To adhere to the cleaning schedules at all times.
• To adhere to the deep cleaning procedures at all times.
• To correctly store all, cleaning supplies, small-wares, kitchen and buffet equipment.
• To correctly clean and sterilise all crockery, glassware, cutlery, kitchen and buffet equipment.
• To clean all dishwashing equipment.
• To keep refuse bins and cleaning equipment clean and hygienic.
• To operate all equipment in accordance to the outlined guidelines.
• To minimize and report all health and safety hazards.

In addition, the Health and Hygiene Attendant will complete any special tasks or assignments that he or she may be given from time to time by Health and Hygiene Co-ordinator or in the Health and Hygiene’s Co-ordinator absence the Health and Hygiene Supervisor.

The Activities Supervisor is responsible for assisting the Activities Leader in the overall entertainment of guests daily. He/she should be able to maintain high standards in all areas of service, quality and operations.

• Lead pre-shift meetings to discuss notes and directives from Entertainment Manager, modifications to schedule/rotation

• Responsible for ensuring policies and procedures are being followed and disciplining and coaching team members accordingly
• Supervises team members including training, scheduling, evaluating, disciplining, and other supervisor functions.
• Ensures departmental goals and objectives are communicated to and implemented by personnel under his/her supervision
• Works with all sections within the Activities team to ensure superior show product
• Ensures all show elements are safe, properly operating, and clean.
• Communicates effectively both orally and in writing to management, associates and guests.
• Establishes and maintains good working relationship with other departments.
• Coordinates and carries out logistics of Special Events, as assigned
• Ensures the accuracy of team members’ attendance
• Work closely with others in the department to maintain proper staffing levels
• Promotes teamwork and a positive atmosphere throughout the Entertainment Department.
• Manoeuvrability and mobility to work within all areas of the hotel as required by the entertainment department

Qualification

• Previous Supervisory Experience; prefer at least 1-3 years
• Entertainment management or experience working for a high-volume tourist attraction a plus.
• Basic computer skills
• Hospitality experience is preferred.

The AC Technician is accountable to the Chief Engineer and is responsible for carrying out scheduled routine inspections and repair of the buildings, plant, distribution systems and HVAC systems in addition to recommending methods of improving performance and increasing the life span.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive maintenance technical experience is essential.

The AC Technician’s specific responsibilities include:

Core Qualifications:

·        Possess 2+ years of HVAC technical experience

·        Preferred to have certifications of trade in HVAC

·        Knowledge of Occupational Health & safety procedures

·        Expertise with HVAC, Boiler Operations, Plumbing and or Electrical

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

Job Purpose

·        To deliver Housekeeping Services, to ensure guests comfort and the delivery of personalized service to each guest.

·        To deliver unsurpassed service excellence to all guests in an atmosphere which fosters unsurpassed service excellence.

·        The houseman acts as part of the organization team and shares the responsibility to deliver the standards of the resort, to ensure that guest and team members are exceptionally cared for, to achieve targets and objective set to improve the overall quality of the product.

·        The houseman must exemplifier the organization core values and behavior, treating internal and external guests with these values.

Duties.

·        Attend daily briefings with the team.

·        Cleaning and maintenance of public areas/room blocks and storerooms. and team member facilities.

·        Guest complains reported immediately for actioning and following up until completion.

·        Replenishment of amenities.

·        Equipment cares and maintenance.

·        Detecting defects, reporting defects for actioning.

·        Completion of checklist.

·        Collection of supplies from stores.

·        Be a Bodyholiday ambassador with all guest interactions.

·        Signing in/out for storage keys.

Required Qualities, Experience and Education include:

• High School Diploma or other equivalent educational qualifications

·        Previous guest service and/or housekeeping experience.

·        Experience using industrial cleaning equipment and products.

·        Flexible working hours.

·        Ability to work with little or no supervision while meeting high-performance standards.

·        Physical mobility and stamina.

·        Ability to follow instructions.

·        Professional and polite.

The Water Sports Leader is responsible for the watersports operation and will guarantee the effective management and organization of the watersports department whilst ensuring your team deliver the highest level of instruction and safety.

Duties and responsibilities:

• To maintain an excellent standard of customer service
• Assist in the preparation, organization, delivery, and execution of activities for all guests both on and off the water.
• Ensure safety cover is of the highest standard from both the beach and safety boats.
• To ensure the highest standard of health and safety is adhered to and that guests are advised on the practical/safe use of all equipment.
• To take responsibility for the maintenance, repair, and security of all watersport’s equipment
• To ensure that the appearance of the beach, and beach equipment always meets guest expectations.
• To set up, pack up, and help all guests use our equipment each day.
• To assist in the organization and hosting of social events, delivering briefings and interacting with guests at all times.
• Experience or working knowledge of Kayaking and Snorkeling.
• Manage staff reviews, appraisals and any disciplinary or grievance matters.
• Ensure all new staff follow an induction programme and are mentored, and trained.
• Ensure all watersports staff are trained, motivated, appraised and developed positively and effectively.
• Calm friendly demeanour
• Professional, safety conscious
• Monitor and control department costs.

Qualifications and Experience:

·        Academic qualification or certification in Hospitality Management, Tourism, or similar

·        Possess 3+ years of Leadership experience in a similar role in a 4/5-star resort

·        Certified PADI/NAUI Instructor

·        CPR and First Aid certified

·        Boat Driver License

·        ASA 101 &103

·        Swim Instructor

·        Pool Plant Operator

The Human Resources Coordinator is responsible for the daily administrative and HR duties of an organization. They assist with recruitment, training, and record maintenance as well as provide clerical support to all team members.  

Tasks

·        Provides professional, team member-focused HR expertise across the resort to support its Human Resources Operations: talent management, succession planning, recruitment, performance management, learning and development, reward and recognition.

 ·        Maintains accurate and up-to-date human resource files, records, and documentation.

 ·        Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR Leadership.

 ·        Maintains the integrity and confidentiality of human resource files and records.

 ·        Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately

 ·        Provides clerical support to the HR department.

·        Maintain a satisfied level of customer service with resort team members (internal client)

 ·   Assist with HRIS management maintenance functions including; entering in new team member data, managing and updating their E-records (Vacation, sick leave, benefits, etc).

 · Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.

 ·Coordinate candidate interviews, physicals, and testing; Conduct Reference Checks

 · Work with Group Learning & Development Leader in the delivery of training where necessary and provide support to this function to achieve the corporate Learning & Development strategy

 ·  Conducts or assists with new hire orientation.

 · Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, team member recognition events, holiday parties, and retirement celebrations.

 ·  Provide HR operational support across resorts where necessary

·   Performs other duties as assigned.

Requirements:

·  Bachelor’s degree in Human Resources, Business, Hospitality or a related field

·   Excellent verbal and written communication skills.

· Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

· Excellent organizational skills and attention to detail.

·  Ability to thrive in an ambiguous and rapidly changing environment

·  Ability to organize, multi-task and prioritize tasks

·  Proficient with Microsoft Office Suite or related software.

· Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

· Ability to make recommendations to effectively resolve problems or issues

Are you ready to be the face of relaxation and rejuvenation? We're seeking a passionate Spa Ambassador to elevate the guest experience to new heights of tranquility and luxury.

As a Spa Ambassador, you'll be at the forefront of providing personalized service and creating unforgettable experiences for our guests.

As a Spa Ambassador, you'll:

• Welcome and Guide: Greet guests with warmth and professionalism, guiding them through their spa journey from check-in to check-out.
• Personalize Experiences: Listen attentively to guests' needs and preferences, recommending treatments and experiences tailored to their individual wellness goals.
• Create Oasis of Calm: Maintain a serene and inviting atmosphere in the spa reception area, ensuring guests feel relaxed and cared for from the moment they arrive.
• Anticipate Needs: Proactively anticipate guests' needs and preferences, providing thoughtful assistance and going above and beyond to exceed expectations.
• Promote Wellness: Educate guests about our spa services, products, and amenities, inspiring them to embrace wellness as a lifestyle.

We're seeking a Spa Ambassador who is:

• Empathetic: Compassionate and attentive, with a genuine desire to help guests feel their best.
• Warm and Welcoming: Radiating positive energy and creating a sense of ease and comfort for guests.
• Detail-Oriented: Meticulous in managing reservations, appointments, and guest inquiries with accuracy and efficiency.
• Passionate about Wellness: Enthusiastic about promoting the benefits of spa therapies and holistic wellness practices.

Are you a passionate practitioner of Ayurveda and Traditional Chinese Medicine (TCM)? Do you have a knack for creating unforgettable wellness experiences? If so, we want you to join our team, where guest care and holistic health are at the heart of everything we do!

Key Responsibilities:

• Direct and develop Ayurveda services, keeping abreast of industry trends and orchestrating necessary training.
• Monitor and enhance the skills of therapists to ensure excellence in service delivery.
• Build strong relationships with guests and team members, ensuring guest satisfaction and timely resolution of concerns.
• Maintain the cleanliness and upkeep of the facility, overseeing repairs and stock management.
• Ensure accurate and prompt completion of administrative tasks, including staff schedules and incident reports.

Ayurvedic & TCM Practitioner Duties:

• Design and present TCM, Acupuncture, Acupressure, Naturopathy, Yoga, Nutrition, and holistic therapy sessions.
• Deliver paid one-on-one sessions as part of our internal wellness programs.
• Cross-refer guests to appropriate wellness and fitness sessions to support their well-being goals.
• Conduct complimentary sessions for marketing promotions and guest recovery.
• Offer educational talks and demonstrations on various holistic therapies for marketing purposes and team member induction.
• Deliver weekly holistic awareness workshops.

Business Development:

• Host educational sessions and personal consultations to promote and book one-on-one holistic therapy sessions.
• Collaborate with Pre-Arrival Concierge Services and the Activities Ambassador for scheduling and booking.
• Innovate and facilitate new holistic activities and retreat concepts.
• Serve as a Holistic Wellness ambassador, participating in PR & Community Social Responsibility events.

Minimum Qualifications:

• Bachelor’s Degree or Certification in Holistic Wellness or a related field.
• Minimum of 5 years of experience in a 4-5 star resort/hotel leading entertainment & activities.
• Proficiency in teaching at least 2-3 wellness-related activities including Ayurveda, TCM, Acupuncture, Acupressure, Naturopathy, Yoga, and Nutrition.
• Standard First Aid/CPR certification.
• Excellent communication and sales skills.
• Flexibility to work weekends based on business requirements.

If you are dedicated, warm, and genuinely care about enhancing guests' well-being through holistic therapies, we invite you to apply and be part of our exceptional team.

The hotel's florist can create floral arrangements for all occasions. The florist provides flowers for weddings and other events. A florist is available to create all types of floral arrangement. Responsible for arranging flowers and plants into visually pleasing arrangements for arriving guests.

• Minimum Core Requirements/Qualifications:

• Certification from a recognized wine education program (e.g., Court of Master Sommeliers, WSET) is highly desirable.

• Associate or bachelor’s degree in hospitality, culinary arts, or a related field is beneficial but not always required.

• 3+ Years of experience in a sommelier or wine-related role, preferably within a hotel or high-end restaurant setting.

• In-depth knowledge of wine regions, varietals, production methods, and tasting notes.

• Excellent Beverage and Wine standards knowledge

• Strong interpersonal and communication skills for interacting with guests and training staff.

• Excellent Leadership skills in leading multi discipline teams

• Proven Business Acumen, Sales - Budgeting - Forecasting

• Required to work during weekends based on business requirements

• Caribbean Region experience a plus

We are seeking an experienced Senior Sous Chef to oversee the day-to-day operations of our kitchen. In this leadership role, you will supervise culinary staff, ensure food quality and presentation standards are consistently met, and assist with menu planning. You’ll manage inventory, enforce food safety protocols, and serve as the primary deputy to the Executive Sous Chef, stepping into leadership responsibilities in their absence. This role demands strong organizational skills, creativity, and a passion for delivering exceptional dining experiences.

Key Responsibilities:

• Supervise and mentor kitchen staff, fostering a collaborative team environment.
• Maintain high standards of food quality, presentation, and consistency.
• Assist with menu development, including seasonal and special event offerings.
• Manage inventory, order supplies, and control food costs.
• Enforce food safety, hygiene, and sanitation standards.
• Lead kitchen operations in the absence of the Executive Sous Chef.

Qualifications:

• Proven experience as a Sous Chef or Senior Sous Chef in a high-volume kitchen.
• Strong leadership and team management skills.
• Excellent knowledge of culinary techniques and food safety standards.
• Ability to thrive in a fast-paced environment.
• Culinary degree or relevant certification is a plus.

We are seeking a reliable and hands-on Assistant Maintenance Leader to support our Maintenance Manager in ensuring our hotel remains safe, functional, and in excellent condition. The ideal candidate will have a solid understanding of general maintenance (plumbing, electrical, HVAC, etc.), a proactive approach to problem-solving, and great teamwork skills.

Key Responsibilities:

• Assist in supervising the maintenance team and daily operations
• Perform routine inspections and repairs
• Support preventative maintenance schedules
• Ensure safety and compliance standards are met
• Respond promptly to guest and staff maintenance requests

Requirements:

• Previous experience in hotel or facility maintenance
• Technical skills in basic repairs and systems
• Strong communication and leadership abilities

We’re looking for a detail-oriented and results-driven Projects Officer to support the planning, coordination, and execution of key projects across our operations. This role is perfect for someone who thrives in a fast-paced environment and enjoys bringing structure and efficiency to dynamic initiatives.

Key Responsibilities:

• Assist in planning and implementing projects from start to finish
• Track project timelines, budgets, and deliverables
• Collaborate with cross-functional teams to ensure alignment and progress
• Prepare reports, presentations, and updates for stakeholders
• Identify risks and support problem-solving efforts

Requirements:

• Bachelor’s degree in Business, Management, or a related field
• 1–3 years of project coordination or administrative experience
• Strong organizational and communication skills
• Proficient in MS Office and project management tools
• Ability to multitask and meet deadlines

Position Title:                    Commercial Director (resort level)

Team:                                 SunSwept Resorts Commercial

Reporting Relationship:   General Manager

Responsibility level:         Senior Circle Leadership

The Commercial Director (resort level) will act as a good ambassador for SunSwept Resorts and will embrace the company’s core values:

·        HUMANITY

·        INTEGRITY

·        RESPECT

·        EXCELLENCE

ROLE (POSITION OVERVIEW)

The Commercial Director is a senior commercial leader responsible for driving total revenue performance, market positioning, and brand visibility for the resort. This role provides strategic direction and hands-on leadership across all sales and marketing functions, with accountability for achieving revenue targets across key source markets including the United States, Europe, Canada, and the Caribbean.

The incumbent will develop and execute an integrated sales and marketing strategy that enhances the resort’s position within the luxury wellness segment, strengthens relationships with key partners and consortia, and maximizes revenue across leisure, wellness, and experiential travel offerings.

This role requires a balance of strategic leadership and operational execution, ensuring alignment with brand standards, guest experience delivery, and financial objectives.

TASK

This is a highly visible, outward-facing leadership role requiring a strong understanding of luxury hospitality, wellness travel, and relationship-driven sales. Commercial Director serves as a key ambassador for the resort, building strategic partnerships while ensuring internal alignment across departments.

The Director is responsible for ensuring that the Sales & Marketing team is equipped with the leadership, tools, training, and resources to succeed, while maintaining a strong focus on revenue optimization, cost efficiency, and return on investment.