The Ital Organic Garden Supervisor is responsible for all dimensions of the guests’ restaurant experience, treatment and satisfaction. The supervisor reports to the Restaurant Proprietor and works alongside of all other food and Beverage team members. Overall, this restaurant supervisor is responsible for delighting the guest through their food and beverage service and must work effectively as a member of his/her team, the BodyHoliday team and be a champion of company values. 

The incumbent must possess and display excellent interpersonal, sales and communication skills, a professional appearance and be knowledgeable about the BodyHoliday. The Ital Organic Garden Supervisor must work effectively as the leader of his or her team, as a member of the Food & Beverage Leader’s team and be a champion of company values.

The Organic Garden Supervisor must possess and display exceptional leadership and organizational skills. The incumbent must be organized, out-going, friendly, efficient, imaginative and hard working. He or she must be able to earn the respect of staff. A sound educational background and appropriate F & B management, horticulture and/or agricultural experience is essential. 

The Organic Garden supervisor will be an effective team player and an example to all BodyHoliday employees in guest interaction and all that it entails. The Organic Garden Supervisor’s core responsibility is to ensure that every member of his or her team has the tools and the resources to succeed and that the hotel’s guests are superbly taken care of. Success will be measured by the incumbent’s ability to meet corporate goals through the accomplishments of their team.

Are you passionate about creating welcoming environments and ensuring every guest feels at home? Our housekeeping department is seeking a dedicated Public Area Attendant to maintain the cleanliness and appearance of our hotel's common areas.

As a Public Area Attendant, you'll be an integral part of our team, ensuring that our guests feel comfortable and cared for from the moment they step through our doors.

As a Public Area Attendant, you'll:

• Keep it Sparkling: Clean and maintain all public areas of the hotel, including lobbies, corridors, restrooms, and lounges, to the highest standards of cleanliness and presentation.
• Attention to Detail: Pay meticulous attention to detail, ensuring that every surface is spotless and every corner is pristine.
• Enhance the Guest Experience: Create a welcoming atmosphere for guests by ensuring that public areas are well-maintained and inviting at all times.
• Work as a Team: Collaborate with fellow housekeeping team members to ensure efficient operations and exceptional service delivery.

We're seeking a Public Area Attendant who is:

• Diligent: Committed to maintaining cleanliness and orderliness in all public areas.
• Detail-Oriented: Able to spot even the smallest imperfections and address them promptly.
• Reliable: Dependable and punctual, with a strong work ethic and a positive attitude.
• Customer-Focused: Dedicated to providing exceptional service and creating a positive guest experience.

We are seeking a talented Chef de Cuisine (French Fusion) to champion all aspects of our restaurant kitchens such as menu plans, operations, recipes, portion and inventory control, food quality, and employee supervision. The incumbent provides leadership training and hands-on management of their team; excellent communication and team management skills, professional demeanor and ability to maintain the highest of culinary standards. Previous industry experience and knowledge of global cuisine within a 4-5 Star environment are welcomed to apply!

Required:

Academic qualifications from a recognized Culinary Institute

5+ years experience at a 4-star all-inclusive resort

Savvy in Asian cuisine, wellness related menu planning & creation of nutritious menu

Working knowledge of efficient food cost management

Excellent knowledge of gluten free & vegan food preparation

Caribbean working experience, a plus

We are looking for a Marketing Manager to drive revenue growth, enhance brand visibility, and create impactful marketing campaigns for BodyHoliday and StolenTime, two of the Caribbean’s premier wellness resorts. This role involves developing strategic sales initiatives, managing key partnerships, and overseeing digital and traditional marketing efforts, including social media, influencer collaborations, and promotional campaigns. You will also identify new business opportunities, represent the resorts at industry events, and optimize pricing strategies to maximize profitability.

The ideal candidate has proven experience in hospitality sales and marketing, exceptional relationship-building skills, and a deep understanding of digital marketing and revenue management. In return, we offer a competitive salary, performance-based incentives, career growth opportunities, and a dynamic work environment in a breathtaking Caribbean setting. If you’re ready to take on a leadership role in luxury wellness hospitality, apply today!

We're seeking a talented and experienced Pastry Chef to delight our guests with exquisite desserts and baked goods. We believe in the power of desserts to elevate the dining experience and create lasting memories. As a Pastry Chef, you'll have the opportunity to showcase your skills and passion for pastry in a supportive and collaborative kitchen environment.

As our Pastry Chef, you'll:

• Craft Delectable Desserts: Create a wide range of desserts, pastries, and baked goods that captivate the senses and leave a lasting impression on our guests.
• Innovate and Experiment: Bring your creativity to the table by developing new recipes, flavor combinations, and presentation techniques to keep our dessert menu fresh and exciting.
• Ensure Quality and Consistency: Maintain high standards of quality and consistency in all pastry offerings, adhering to established recipes and procedures while also exploring opportunities for improvement.
• Collaborate with Culinary Team: Work closely with our culinary team to coordinate dessert offerings with the overall menu, ensuring seamless integration and complementarity.
• Inspire and Mentor: Lead by example, inspiring and mentoring junior pastry team members to foster their growth and development in the art of pastry-making.

We're seeking a Pastry Chef with:

• Passion for Pastry: A genuine love for pastry-making and a desire to continually push the boundaries of creativity and flavor.
• Technical Skill: Strong proficiency in a wide range of pastry techniques, including baking, decorating, and plating.
• Attention to Detail: A keen eye for detail and a commitment to excellence in both presentation and taste.
• Team Player Mentality: The ability to collaborate effectively with colleagues in a fast-paced kitchen environment, contributing to a positive and supportive team culture.

The successful candidate will maintain the resort’s beach and swimming area. He or she will assist and instruct the guests regarding the proper usage of watersports equipment, maintaining a safe and enjoyable environment for both guests and team members. 

Specific Requirements/Duties of the Position Include:

Demonstrated knowledge of and the ability to use and instruct guests on the proper usage of all Watersports equipment.

Expertise in utilising a hobie cat, windsurfer, and kayak.

Maintaining guest safety during all lessons.

The ability to work in a multi-cultural/diverse environment.

Exceptional physical fitness

Qualifications and Experience:

A valid lifeguard license

CPR and First Aid certified

Coxswain license to operate vessels which may be under your command.

Job Purpose

The Fitness & Activities Coordinator (Bodyguard) reports to the Activities and Entertainment Leader although much of the supervision will be carried out by the Activities and Entertainment Supervisor. The Fitness & Activities Coordinator will be an effective team player and an example to all StolenTime Rendezvous or BodyHoliday employees in guest interaction and engagement. The Fitness & Activities Coordinator must always work effectively as a member of his or her team and be a champion of company values.

The Fitness & Activities Coordinator must possess and display exceptional guest contact and organizational skills as their core responsibility is to ensure that the hotel’s guests are delighted and superbly taken care of. The incumbent must be organized, outgoing, friendly, efficient, imaginative, and hard working. He/She must be able to earn the respect and affection of guests and colleagues alike. Experience in similar activities and disciplines is preferred

Key Duties & Responsibilities:

All appointments under the employee’s charge must be conducted in a timely manner. Health and safety issues associated with the training and delivery of an activity are always observed. Success will be measured by the incumbent’s ability together with their team’s ability to delight the guest and in doing so meet corporate goals. The Fitness & Activities Coordinator specific responsibilities include:

·        Maintain good guest relations and provide a high standard of service to the guest:

o  Acknowledge and serve guest promptly, courteously, and professionally;

o  Answer telephones promptly and professionally;

o  Adhere to service standards at all times (according to SOP manuals);

o  Ensure that the quality of activities such as sunset walks and wind downs, welcome tours etc and the entertaining responsibilities of Piano bar welcome, hosted communal tables and evening socialising delight the guest and are in keeping with company goals and objectives;

o  Respond in a timely manner to guest concerns and problems, ensuring that all relevant parties are aware, and the guest is continuously updated until the issue is resolved;

o  Take note of guest comments on comment cards and assist the team in correcting negative guest commentary;

o  Communicate effectively to facilitate the smooth running of the department and resort;

·        Maintain a high standard of personal hygiene, dress, and appearance:

o  Report any health and safety hazards promptly;

o  Keep work and living areas (i.e., staff accommodations) clean and tidy at all times;

o  Promptly report to superiors any health and safety hazards;

·        Carry out a range of activities or events daily:

o  Set up and equip the activity area for the purpose designated at the correct time and to the correct standard (according to the SOP manual);

o  Perform the relevant and applicable activities at the designated times and in a timely fashion;

o  Begin and end all events as scheduled;

o  Liaise as necessary with the relevant teams when scheduling and booking on and off-site activities;

o  Attend all Staff Show rehearsals and performances

The Bartender reports to the Bars Proprietor. The Bartender’s team consists of all other food and Beverage team members and is responsible for delighting the guest through their food and beverage service and must work effectively as a member of his/her team, the BodyHoliday team and be a champion of company values. The Bartender must possess and display excellent interpersonal, sales and communication skills, a professional appearance and be knowledgeable about the BodyHoliday. The Bartender will be the face of our Bars operation and is responsible for our guests’ beverage experiences. Core responsibilities include prepare and serve drinks to customers; ability to mix and match ingredients to create classic and innovative drinks in accordance with customers’ needs, expectations and within Company guidelines. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

The Bartender’s specific responsibilities include: • Interact with customers, take orders, and serve drinks to guests • Check identification of the guest to make sure they meet age requirements for purchase of alcohol, where applicable

• Mix ingredients to prepare cocktails and other drinks.

• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes

• Prepare alcohol or non-alcohol beverages.

• Service Wine and Beer to guests.

• Assess customers’ needs and preferences and make recommendations

• Ability to Sell or influence others for up selling and suggestive selling.

• Provide recommendations and suggestions to guest for choosing Drinks.

• Serve customers in a friendly and helpful manner.

• Always keep the bar counter and work area neat and clean.

• Provide guidance to guests on resort activities, dining options and general resort and regional information.

• Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.

• Demonstrate a thorough knowledge of food and beverage products, menus and Promotions

• Handle and move objects, such as glasses and bottles, using hands and arms.

• Clean up after customers and clean work area.

• Clear ashtrays as and when required.

• Wash glassware and utensils after each use.

• Perform physical activities such as lifting and stooping.

• Maintain liquor inventory and consumption.

• Perform Other duties as and when assigned by the Bars Proprietor or F&B Leader. 

Job Title:                            F&B Server

Team:                                 Food & Beverage

Reports to:                     Restaurant Proprietor | F&B Leader

The Food and Beverage Server-Commis Waiter’s will be the face of our restaurant and responsible for our guests’ experiences. Core responsibilities include ensuring guests are warmly welcomed; tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This role may require that you are quick on your feet and have a polite and friendly attitude. Champions of this role enjoy talking to people and thrive in a fast-paced workplace. Success is measured by the incumbent’s ability to provide high-quality service that will help us maintain and attract customers, meet corporate goals and through the accomplishments of their team. 

The Food and Beverage Server-Commis Waiter’s specific responsibilities include:

·        Prepare mise-en-place (Pre-service preparations)

·        Care of all Restaurant Linen, polishing of cutlery and glassware

·        Folding of linen

·        Laying of tables for breakfast, lunch and dinner

·        Meeting, greeting and seating guest

·        Preparation of coffee, Tea and Water Stations

·        Serving of Coffee, Tea and Water

·        Preparation, maintenance and cleaning of side stations

·        Clearing of Tables

·        Filling of sugar bowls, Creamers and Cruets

·        Beverage Service

·        Preparation and serving of bread and butter

·        Thorough knowledge of menu’s

·        Taking of Dinner orders

·        Placing and collecting of orders to be placed on side stations

·        Maintaining the cleanliness of work areas and Restaurant

In addition, The Food and Beverage Server-Commis Waiter will complete any special tasks or assignments that he or she may be given from time to time by Food and Beverage Captains, Supervisors and Leaders.

Are you a high-energy, people-loving fitness enthusiast with a flair for creating unforgettable guest experiences? We’re looking for an Activities & Entertainment Leader to take charge of our resort’s vibrant entertainment and fitness programming.

In this exciting role, you’ll lead the design and delivery of engaging daily activities—from sunrise stretch sessions and aqua aerobics to themed parties and evening shows. You’ll be the pulse of fun, movement, and memory-making at our property.

Key Responsibilities:

• Plan, coordinate, and lead daily fitness and recreational activities for guests of all ages
• Organize and host themed entertainment events, games, and cultural experiences
• Create a welcoming and energetic atmosphere that encourages guest participation
• Supervise activity staff and ensure safety standards and professionalism are maintained
• Collaborate with other departments (spa, F&B, kids club, etc.) to create cohesive guest experiences
• Monitor guest feedback and adapt programming to exceed expectations
• Assist in promoting activities via resort channels (e.g., daily newsletters, social media, guest briefings)

Requirements:

• Proven experience in fitness instruction, group activities, or resort entertainment
• Certification in group fitness, personal training, or recreation (preferred)
• Dynamic personality with excellent communication and presentation skills
• Comfortable on the mic and capable of engaging large groups
• Strong organizational and leadership abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• CPR/First Aid certified (or willing to obtain)

We are seeking an experienced Restaurant Leader to oversee day-to-day operations, hire and train qualified team members, and maintain high food standards. The Restaurant Leader will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.

Duties & Responsibilities:

• Oversee restaurant operations and ensure a smooth flow
• Maintain a positive restaurant culture
• Create work schedules that align with the restaurant’s needs
• Ensure proper compliance with restaurant hygiene regulations
• Train new employees to help them meet the restaurant’s expectations
• Interact with diners and build positive rapport with different types of people
• Manage and keep up smooth restaurant operations
• Supervise both kitchen staff and waitstaff, providing necessary feedback
• Write daily budget reports on both revenue and costs
• Communicate with other teams and mitigate potential conflicts
• Organize and take stock of restaurant supplies
• Maintain staff schedule ad assignment
• Conduct performance assessments and reviews

Skills and qualifications

• Proven work experience in a 4-5 star restaurant setting
• Academic qualifications or certifications in a related field
• Demonstrated customer service skills
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to lead a team
• Willingness to work flexible hours
• Clear verbal communication and organization skills
• Clear attention to detail and problem-solving skills
• Knowledge of current food and beverage trends

We are looking for a Room Attendant to maintain the cleanliness of our resort operation. With responsibilities from cleaning guest rooms and bathrooms to stocking supplies and equipment, transporting linen

Job Purpose

The Room Attendant will exemplify the role of a team player. The role ensures guest comfort and delivery of personalized experience to resort guests. The duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. Room Attendants should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Key Duties & Responsibilities:

Please note that this is not a complete list of duties. Body Holiday always find new ways to improve the organization, their guests, and their team members.

• Smile and greet every guest you meet
• Always present a professional image on duty and maintain an exceptional standard of guest service.
• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.       
• Cleaning guest rooms and bathrooms, including making beds and changing linens
• Emptying trash cans in guest rooms or public areas
• Restocking toiletries and other items in guest rooms such as shampoo, conditioner, and lotion
• Replacing light bulbs and cleaning windowsills, baseboards, and door frames
• Providing guests with turndown service at night, which includes making sure that the room is ready for sleeping and that any requested items are available
• Providing guests with towels, toiletries, and other items that they may have requested upon check-in
• Cleaning and maintaining common areas of the hotel such as lobbies and stairwells
• Cleaning and sanitizing public areas such as lobbies, stairwells, lounges, kitchens, and conference rooms
• Making up rooms that have been vacated by guests who have checked out of the hotel
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Requirements:

·        Hospitality certification or relevant qualifications

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We are hiring a talented cook to prepare high-quality meals per food health and safety regulations and company standards. The cook will have responsibility for the timely preparation of food orders, organizing workstations, and assisting other cooks and the Executive Chef as needed. You should also be able to ensure that the refrigerators and storerooms are kept clean and tidy.

To be successful as a cook, you should be able to use various cooking techniques and methods to prepare meals that meet our customers’ expectations. Ultimately, a top-notch cook should be able to handle multiple food orders without compromising on quality.

Cook Responsibilities:

·        Preparing and assembling ingredients for menu items.

·        Preparing high-quality meals and food items according to company recipes.

·        Ensuring that food portions and food presentation meet company standards.

·        Monitoring supplies and re-ordering stock as needed.

·        Cleaning and sterilizing food preparation areas.

·        Assisting other cooks to ensure that food orders are completed in a timely manner.

·        Efficiently resolving problems with guest orders.

·        Ensuring that food health and safety regulations are followed.

Cook Requirements:

·        High school diploma, culinary certification or relevant qualifications

·        Food handling certification

·        Sound knowledge of cooking methods and techniques.

·        Proven experience working as a Cook.

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We’re seeking a Wellness Centre Leader to lead a dynamic team of Spa Leaders, Holistic Practitioners, Housekeeping, and Spa Ambassadors, ensuring every touchpoint, from arrival to aftercare. Bring your rooms-division expertise, operational savvy, and coaching mindset to one of the Caribbean’s premier wellness destinations.

The incumbent will oversee the full daily operations of the Oasis Wellness Centre, ensuring seamless guest experiences that align with the resort’s luxury standards. This includes leading a multidisciplinary team across spa, wellness, and housekeeping, while driving service excellence, operational efficiency, and guest satisfaction. The role requires close collaboration with the Rooms Division to enhance service flow and guest journey design. Key responsibilities include financial oversight (P&L, inventory, scheduling, and performance tracking), maintaining high standards of cleanliness, compliance, and safety, and fostering a culture of coaching, learning, and continuous improvement.

Required

•Bachelors' degree or certification in Holistic wellness or related field

•5+ years similar experience in a 4–5-star luxury resort

•Strong background in Rooms Division or Front of House operations

•Proven track record managing multi-functional teams

•Experience in wellness, spa, or guest service environments preferred

•Financial acumen with P&L and performance management experience

•Excellent interpersonal, coaching, and team-building skills

•Passion for wellness, innovation, and service excellence

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

• High school diploma or certification in a related field
• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills and guest service skills.
• Excellent organizational & communication skills.

Are you passionate about the art of wine and eager to curate unforgettable dining experiences? BodyHoliday is seeking a talented and experienced Head Wine Sommelier to elevate our wine program to new heights.

About Us:

At BodyHoliday, we believe in the power of exceptional dining experiences to enhance our guests' wellbeing. As the Head Wine Sommelier, you'll play a pivotal role in creating memorable moments through the perfect pairing of wine and cuisine.

Your Role:

As our Head Wine Sommelier, you'll:

• Curate an Exceptional Wine Selection: From rare vintages to hidden gems, you'll craft a diverse and exciting wine list that complements our culinary offerings.
• Guide Guests to Discover New Favorites: Provide expert guidance and recommendations to guests, helping them explore and appreciate our curated wine selection.
• Lead with Passion: Inspire and mentor our team of sommeliers, fostering a culture of excellence and a deep appreciation for wine.
• Elevate the Dining Experience: Collaborate closely with our culinary team to ensure seamless wine pairings that enhance every meal.

What You Bring:

We're seeking a Head Wine Sommelier with:

• Extensive Wine Knowledge: A deep understanding of varietals, regions, and vintages, paired with a passion for sharing that knowledge with others.
• Superior Palate: An ability to discern nuances in flavor and aroma, allowing you to recommend the perfect wine for any occasion.
• Exceptional Leadership Skills: A track record of inspiring and leading teams to achieve excellence in wine service.
• Commitment to Excellence: A dedication to providing unparalleled service and enhancing the overall guest experience through wine.

Why Join Us:

• Opportunity for Creativity: Showcase your expertise by curating a unique and exciting wine program that reflects the spirit of BodyHoliday.
• Collaborative Environment: Work alongside a talented culinary team in a supportive and dynamic atmosphere.
• Stunning Location: Immerse yourself in the beauty of our tropical surroundings while indulging in your passion for wine.

JOB PURPOSE

The Concierge Leader reports to the Front Office Leader and works closely with the Executive Housekeeper, Special Experiences Leader, Rooms Block Maintenance Coordinator, Corporate Yield & Revenue Leader, Oasis Proprietor, Health & Wellness Leader, Scuba and Water Sport Proprietors. Overall, the Concierge Leaders are responsible for customizing the guests’ holidays before, during and after their stays and for making any necessary arrangements to enhance the guests’ enjoyment of BodyHoliday. The Concierge Leaders must work effectively as the leaders of their team, as members of the Front Office Leader’s team, and be champions of company values.

The Concierge Leaders must possess and display exceptional leadership and organizational skills. The incumbents must be knowledgeable, imaginative, out-going, friendly, resourceful, efficient, and hard working. They must be able to earn the respect and affection of staff and guests. A sound educational background, excellent communication skills, computer literacy and a broad exposure to hotel operations is essential.  Conversational skills in a foreign language would be an asset.

The Concierge Leaders’ core responsibility is to ensure that every member of their team has the tools and the resources to succeed in ensuring that the Body Holiday meets or exceeds guests’ expectations. Success will be measured by the incumbents’ ability to meet corporate goals through the accomplishments of their team

JOB DESIGN

KEY DUTIES AND RESPONSIBLITES:

Please note that this is not an exhaustive list of duties. SunSwept Resorts always find new ways to improve the offerings for their guests and team members:

 > developing a strong rapport and relationship with their team;

> establishing an efficient workflow and setting priorities for outstanding work;

> maintaining an effective airport greeting and transfer process for guests;

> liaison with airlines as required;

> ensuring efficient baggage handling, storage and transfer for guests;

> managing the arrivals and departure process efficiently;

>  supervising the provision of room service;

> maintaining accurate records and guest information;

> ensuring the timely and accurate billing of guests;

> facilitating the booking of Oasis and Clarins treatments; off-site tours and activities; transport; Tao reservations and any other events, activities or experiences the guests may wish to enjoy;

> responding quickly and effectively to guest inquiries before, during and after their stays;

> routing e-mails and other inquiries to the most appropriate parties for response;

> assisting guests with special needs such as mobility and medical problems;

 > ensuring room problems are resolved quickly and effectively;

> providing information, orientation and advice to guests regarding the hotel and St. Lucia;

> Developing and maintaining excellent working relationships and effective communication with the Guest Relations Coordinator, Executive Housekeeper, Rooms Block Maintenance Coordinator, Reservations Manager, Oasis Proprietor, Recreational Activities Coordinator, Scuba and Water Sport Proprietors;

> evaluating the effectiveness of staff and identifying learning needs;

> Any other duties assigned or necessary to ensure superior guest treatment.

Required Qualities, Experience and Education include:

-         Possess 3+ years of Leadership experience in a similar role in a 4/5-star resort

-         Must have University Degree in Hospitality Management, Tourism, or relevant qualification

-         Savvy with Front Office (PMS) systems such as Opera, Fidelio,

-         Must possess outstanding guest engagement knowledge

-         Excellent talent development, performance coaching and facilitation skills

-         Possess expertise with front office planning and budgets

-         Available to work different shifts and weekends

We seek a proactive and experienced Assistant Maintenance Leader – Field Operations to join our dynamic team. Reporting directly to the Facilities and Maintenance Senior Leader, you will be responsible for inspecting and ensuring the optimal functioning of the resort’s buildings, plant systems, distribution networks, and machinery. Your focus will be on enhancing performance, improving operational efficiency, and extending the lifespan of assets.

In this leadership role, you will also ensure that staff are effectively deployed, and resources are adequately stocked, supporting smooth operations and maintaining the resort’s high standards of customer service. Your work will directly contribute to the profitability, reputation, and world-class experience our guests expect.

Key Responsibilities:

• Conduct regular inspections of buildings, plants, systems, and machinery to ensure proper functioning.
• Recommend improvements to optimize performance and extend equipment lifespan.
• Manage and deploy maintenance staff efficiently, ensuring adequate coverage and support for daily operations.
• Oversee inventory levels of essential materials and equipment to prevent disruptions.
• Ensure compliance with safety regulations and company policies.
• Support the implementation of Planned Preventive Maintenance (PPM) schedules.
• Collaborate with other departments to minimize downtime and enhance guest satisfaction.
• Assist in managing maintenance-related projects, from initiation to completion.

Minimum Qualifications:

• Associate’s Degree in Management, Engineering, or a related field.
• Experience working in a high-end 4- or 5-star resort, preferably in the Maintenance Department.
• Certification in a technical trade related to maintenance (e.g., electrical, HVAC, plumbing).
• Familiarity with Planned Preventive Maintenance (PPM) processes (preferred).
• Intermediate to advanced proficiency in Microsoft Excel.
• Experience with database management software or programming (an advantage).
• Project management certification, experience, or strong knowledge of project management principles.
• Proven supervisory experience, with strong leadership and organizational skills.

KEY DUTIES AND RESPONSIBLITES:

Please note that this is not a complete list of duties. BodyHoliday always find new ways to improve the organization, their guests, and their colleagues:

·        Demonstrate full knowledge of service bars and keep bars properly stocked and cleaned

·        Maintain compliance with all Health & Hygiene regulations while performing duties

·        Provide quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage

·        Follow company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting

·        Help other employees when needed

·        Perform side work and other cleaning and organizing

·        Ensure proper set-up, stocking, and delivery of liquor supplies, glassware, and ice

·        Maintain cleanliness of bar and pavilion areas, coolers, and equipment

·        Perform deep cleaning of bars and pavilion area

·        Complete required paperwork including bar transfers (liquors) and dry stock deliveries (napkins, towels and straws

·        Adhere to departmental and company policies

·        Maintain pars of liquors, beers, and supplies in coolers and dry storage areas, order as needed

·        Perform all duties as deemed necessary for the success of the team

Required:

·        High-volume hotel / restaurant experience required.

·        Possess physical strength and mobility

·        Minimum six months of bar porter experience required.

·        Professional appearance and demeanour a must

Health and Hygiene Attendant

The Health and Hygiene Attendant will act as a good ambassador for LeSPORT and St. Lucia and will embrace the company’s core values. Every LeSPORT employee will treat guest and other staff, and always strive to behave with:

·       Integrity

·       Professionalism

·       Commitment

·       Friendliness

·       Trust

·       Accountability

·       Co-operative Spirit

·       Honesty

·       Excellence

·       Empathy

·       Politeness

·       Consideration

·       Compassion

·       Respect

The Health and Hygiene Attendant reports to The Health and Hygiene Co-ordinator. The Health and Hygiene Attendant will be an effective team player and an example to all LeSPORT employees. Overall, the Health and Hygiene Attendant is responsible for maintaining a high standard of Hygiene and Cleanliness to the area which he or she is assigned. The Health and Hygiene Attendant must work effectively as a member of his or her team and be a champion of company values.

The Health and Hygiene Attendant must possess and display excellent organizational skills, be an excellent communicator, diligent and work efficiently.

The Health and Hygiene Attendant’s core responsibility is to effectively maintain a high standard of Health and Hygiene. Success will be measured by the incumbent’s ability to work with their team at achieving outlined goals, perform efficiently and consistently and in doing so provide and excellent service to all areas. The Health and Hygiene Attendant’s specific responsibilities include:

• To follow all outlined procedures regarding Health and Hygiene tasks.
• To adhere to the cleaning schedules at all times.
• To adhere to the deep cleaning procedures at all times.
• To correctly store all, cleaning supplies, small-wares, kitchen and buffet equipment.
• To correctly clean and sterilise all crockery, glassware, cutlery, kitchen and buffet equipment.
• To clean all dishwashing equipment.
• To keep refuse bins and cleaning equipment clean and hygienic.
• To operate all equipment in accordance to the outlined guidelines.
• To minimize and report all health and safety hazards.

In addition, the Health and Hygiene Attendant will complete any special tasks or assignments that he or she may be given from time to time by Health and Hygiene Co-ordinator or in the Health and Hygiene’s Co-ordinator absence the Health and Hygiene Supervisor.

We are seeking a proactive and detail-oriented Room Technician to ensure our guests enjoy a seamless and comfortable stay. At our hotel, we're committed to providing unparalleled hospitality and ensuring our guests' satisfaction at every turn. As a Room Technician, you'll play a vital role in maintaining the functionality and aesthetics of our guest rooms and facilities.

Your Role:

• Ensure Guest Comfort: Respond promptly to guest requests and troubleshoot any issues related to room amenities, fixtures, and equipment to ensure a comfortable stay.
• Perform Maintenance Tasks: Conduct routine inspections and repairs of HVAC systems, plumbing fixtures, electrical components, and other room features to uphold safety and quality standards.
• Keep Things Running Smoothly: Proactively identify and address maintenance issues to prevent disruptions and ensure the seamless operation of our facilities.
• Maintain a Safe Environment: Adhere to safety protocols and regulations while performing maintenance tasks to protect both guests and staff.
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We're seeking a Room Technician with:

• Technical Expertise: Proficiency in troubleshooting and repairing a variety of mechanical, electrical, and plumbing systems commonly found in hotel rooms.
• Attention to Detail: A meticulous approach to maintenance tasks, ensuring that all work is completed to the highest standards of quality and craftsmanship.
• Proactive Mindset: An ability to anticipate and address potential maintenance issues before they escalate, minimizing guest inconvenience.
• Team Player Attitude: Willingness to collaborate with fellow team members and support other departments as needed to ensure guest satisfaction.

We are currently seeking a Concierge Supervisor to lead our Concierge team and support the smooth operation of our Front Office. This is a hands-on role that requires strong leadership, attention to detail, and a passion for exceptional guest service.

Key Responsibilities:

• Supervise and support a team of Concierge Agents
• Process guest check-ins and check-outs accurately and efficiently
• Confirm reservations, verify IDs, process payments, assign rooms, and issue keys
• Review and maintain daily shift logs and cashier reports
• Handle guest requests and follow up with relevant departments (e.g. Bell Desk, Housekeeping)
• Coach, train, and motivate team members
• Serve as the first point of contact for team concerns under the Open Door Policy
• Report incidents or unsafe conditions; complete safety training as required
• Ensure guest interactions meet company standards
• Communicate clearly and professionally in person and over the phone
• Maintain positive working relationships with guests and team members

Requirements:

• Previous experience in a hotel front office or concierge role
• Strong communication and leadership skills
• Professional, courteous, and guest-focused attitude
• Ability to multitask and stay calm under pressure
• Flexible to work shifts, weekends, and holidays
• Able to stand, walk, or sit for extended periods

Overview:

Our ideal candidate will be a dynamic communicator and collaborator, working with guests, and various teams across the resort portfolio. The core functions include supporting sales through customized reservations and guest packages aimed at delivering quality guest experience from pre-arrival to departure; ensuring execution and best practice implementation of reservations and revenue generation; pre-arrival engagement to ensure total guest service and satisfaction. As the first line of contact for visitors and partners, the incumbent should exude quality interpersonal and organizational skills, with a keen eye for detail.

Qualifications:
2+ years of Hospitality leadership industry experience
2+ years of proven experience in customer service excellence
Qualifications in Business, Hotel Management or experience in sales preferred
Excellent communication and interpersonal skills
Caribbean region experience, a plus

We’re looking for a positive and vibrant Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Hotel Front Desk Agent Responsibilities

·  Greet, check in, and check out guests when they arrive and leave the premises, distribute keys and room assignments and record credit card information

·    Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

·  Work with the housekeeping staff to ensure rooms are ready for new guests

·  General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

·   Mitigate customer complaints as needed

Required

·   High school diploma, or qualifications in tourism/sales or a relevant field

·  1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

·  Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

·  Comfortable taking telephone calls and mitigating stressful situations

·  Working knowledge of Microsoft Office and reservation management systems

The AC Technician is accountable to the Chief Engineer and is responsible for carrying out scheduled routine inspections and repair of the buildings, plant, distribution systems and HVAC systems in addition to recommending methods of improving performance and increasing the life span.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive maintenance technical experience is essential.

The AC Technician’s specific responsibilities include:

Core Qualifications:

·        Possess 2+ years of HVAC technical experience

·        Preferred to have certifications of trade in HVAC

·        Knowledge of Occupational Health & safety procedures

·        Expertise with HVAC, Boiler Operations, Plumbing and or Electrical

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

The Water Sports Leader is responsible for the watersports operation and will guarantee the effective management and organization of the watersports department whilst ensuring your team deliver the highest level of instruction and safety.

Duties and responsibilities:

• To maintain an excellent standard of customer service
• Assist in the preparation, organization, delivery, and execution of activities for all guests both on and off the water.
• Ensure safety cover is of the highest standard from both the beach and safety boats.
• To ensure the highest standard of health and safety is adhered to and that guests are advised on the practical/safe use of all equipment.
• To take responsibility for the maintenance, repair, and security of all watersport’s equipment
• To ensure that the appearance of the beach, and beach equipment always meets guest expectations.
• To set up, pack up, and help all guests use our equipment each day.
• To assist in the organization and hosting of social events, delivering briefings and interacting with guests at all times.
• Experience or working knowledge of Kayaking and Snorkeling.
• Manage staff reviews, appraisals and any disciplinary or grievance matters.
• Ensure all new staff follow an induction programme and are mentored, and trained.
• Ensure all watersports staff are trained, motivated, appraised and developed positively and effectively.
• Calm friendly demeanour
• Professional, safety conscious
• Monitor and control department costs.

Qualifications and Experience:

·        Academic qualification or certification in Hospitality Management, Tourism, or similar

·        Possess 3+ years of Leadership experience in a similar role in a 4/5-star resort

·        Certified PADI/NAUI Instructor

·        CPR and First Aid certified

·        Boat Driver License

·        ASA 101 &103

·        Swim Instructor

·        Pool Plant Operator

Are you passionate about crafting unique sushi creations that delight guests? Do you thrive in a dynamic culinary environment where innovation is encouraged? If so, we want you to join us as our next Sushi Chef at BodyHoliday!

At BodyHoliday, we believe in providing more than just a meal – we create unforgettable culinary experiences. As a Sushi Chef, you'll embody our commitment to excellence, leading by example and championing our values every step of the way.

Your Role: As a vital member of our culinary team, you'll collaborate closely with our Sous Chef/Chef De Cuisine to elevate our sushi offerings to new heights. Here's what you'll be responsible for:

• Unleashing Your Creativity: Develop an enticing sushi menu featuring a diverse array of main ingredients and fresh, tantalizing flavours.
• Crafting Culinary Masterpieces: Prepare an array of sushi delights, from traditional favourites to innovative creations that push the boundaries of taste and presentation.
• Leading with Passion: Foster a supportive and collaborative team environment, providing guidance and training to ensure excellence in sushi preparation.
• Ensuring Excellence: Maintain rigorous standards of quality, hygiene, and safety, ensuring every dish that leaves the kitchen exceeds guest expectations.
• Going Above and Beyond: From ensuring dietary needs are met to collaborating with wait staff, you'll do whatever it takes to ensure every guest receives superior treatment.

What You Bring: We're seeking a dynamic individual with:

• Exceptional Leadership Skills: Inspire and motivate your team to deliver their best every day.
• Innovative Spirit: Embrace creativity and imagination to continually evolve our sushi offerings.
• Passion for Excellence: Strive for perfection in every aspect of food preparation and presentation.
• Strong Organizational Abilities: Keep the kitchen running smoothly and efficiently, even during busy periods.

Why Join Us:

• A Collaborative Environment: Work alongside talented culinary professionals who share your passion for excellence.
• Room for Growth: Take your career to the next level with opportunities for advancement and skill development.
• Stunning Location: Enjoy the beauty of our tropical surroundings while honing your craft in our state-of-the-art kitchen.

If you're ready to bring your culinary talents to our team and embark on a journey of creativity and excellence, we want to hear from you! Apply now to become our next Sushi Chef and let's create unforgettable dining experiences together.

The Human Resources Coordinator is responsible for the daily administrative and HR duties of an organization. They assist with recruitment, training, and record maintenance as well as provide clerical support to all team members.  

Tasks

·        Provides professional, team member-focused HR expertise across the resort to support its Human Resources Operations: talent management, succession planning, recruitment, performance management, learning and development, reward and recognition.

 ·        Maintains accurate and up-to-date human resource files, records, and documentation.

 ·        Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR Leadership.

 ·        Maintains the integrity and confidentiality of human resource files and records.

 ·        Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately

 ·        Provides clerical support to the HR department.

·        Maintain a satisfied level of customer service with resort team members (internal client)

 ·   Assist with HRIS management maintenance functions including; entering in new team member data, managing and updating their E-records (Vacation, sick leave, benefits, etc).

 · Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.

 ·Coordinate candidate interviews, physicals, and testing; Conduct Reference Checks

 · Work with Group Learning & Development Leader in the delivery of training where necessary and provide support to this function to achieve the corporate Learning & Development strategy

 ·  Conducts or assists with new hire orientation.

 · Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, team member recognition events, holiday parties, and retirement celebrations.

 ·  Provide HR operational support across resorts where necessary

·   Performs other duties as assigned.

Requirements:

·  Bachelor’s degree in Human Resources, Business, Hospitality or a related field

·   Excellent verbal and written communication skills.

· Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

· Excellent organizational skills and attention to detail.

·  Ability to thrive in an ambiguous and rapidly changing environment

·  Ability to organize, multi-task and prioritize tasks

·  Proficient with Microsoft Office Suite or related software.

· Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.

· Ability to make recommendations to effectively resolve problems or issues

We seek a skilled and passionate Ayurvedic Chef to join our wellness team. The ideal candidate will have a deep understanding of Ayurvedic principles and cooking techniques, with the ability to create nourishing and balanced meals that promote health and well-being. This role requires creativity, attention to detail, and a commitment to using high-quality, seasonal, organic ingredients.

Key Responsibilities:

• Menu Planning & Development: Design and develop Ayurvedic menus that cater to the needs of our guests, considering their doshas (body types) and dietary requirements. Ensure all meals are balanced, nourishing, and in line with Ayurvedic principles.
• Meal Preparation: Prepare and cook meals using Ayurvedic methods, ensuring that the food is fresh, flavorful, and aligned with the dietary guidelines of Ayurveda.
• Ingredient Sourcing: Source high-quality, organic, and seasonal ingredients. Build relationships with local suppliers and farmers to ensure the best produce is used in meal preparation.
• Guest Interaction: Educate and engage with guests about the benefits of Ayurvedic cuisine. Offer personalized recommendations and guidance based on individual health needs and preferences.
• Kitchen Management: Oversee the day-to-day operations of the kitchen, including inventory management, food safety, and hygiene practices. Maintain a clean, organized, and efficient workspace.
• Collaboration: Work closely with wellness practitioners, nutritionists, and other team members to create holistic wellness experiences for guests. Participate in workshops, cooking classes, and events as needed.
• Continual Learning: Stay updated on the latest Ayurvedic research, trends, and cooking techniques. Integrate new knowledge into menu offerings and culinary practices.

Qualifications:

• Proven experience as an Ayurvedic Chef or similar role, with a strong background in Ayurvedic cooking and principles.
• Culinary certification or equivalent experience, with a focus on holistic and Ayurvedic cuisine.
• Deep understanding of doshas, Ayurvedic herbs, spices, and their therapeutic effects.
• Ability to create menus that cater to various dietary restrictions and preferences.
• Strong organizational and leadership skills, with the ability to manage kitchen staff and operations.
• Excellent communication and interpersonal skills, with a passion for educating others about Ayurvedic cuisine.
• Commitment to sustainability, with a focus on using organic and locally sourced ingredients.

Preferred Qualifications:

• Experience in a wellness retreat, health resort, or similar setting.
• Knowledge of other holistic dietary approaches and wellness practices.
• Experience in teaching or conducting cooking classes and workshops.

Work Environment: This position is based in a wellness-focused environment, where the emphasis is on promoting health, relaxation, and overall well-being through food and holistic practices. The role may require flexibility in working hours, including weekends and holidays, to accommodate guest needs and special events.

Compensation: Competitive salary based on experience, with additional benefits including access to wellness programs and professional development opportunities.

The Scuba Instructor acts as part of the resort team and shares the responsibility to deliver the standards of the resort, to ensure that guests and staff are exceptionally well cared for, to achieve the targets and objectives set and to improve the overall quality of the product.

Minimum 4 years’ experience as a Scuba Dive instructor

Must hold master scuba diver instructor certification from government approved institution.

Emergency First Responder certificate

Computer literacy and competency

Have oxygen provider certificate (optional)

Must have liability insurance

Ability to dive minimum of 30 feet underwater

Knowledge of personal survival techniques

Must have a well-established safety record

Must hold valid CPR, First Aid certifications

Fluency in both written and spoken English

A practical test is a must during selection process

Comply with resort standards and policies for efficient operation

Maintain standard of personal appearance and grooming

Must be able to work different shifts, weekends, public holidays based on the business requirements

Join our team as an Assistant Wellness Centre Leader and help shape the future of our spa and wellness experience.

We are looking for a driven and service-oriented professional to support the Wellness Centre Leader in overseeing the day-to-day operations of our dynamic spa and wellness facility. This role is ideal for someone with a heart for holistic health, a head for operations, and hands-on experience in hospitality or wellness services.

Key Responsibilities:

• Support in leading and motivating the spa and wellness team to provide exceptional service
• Assist with scheduling, treatment coordination, retail displays, and facility presentation
• Contribute to the development and implementation of wellness programs and guest experiences
• Ensure all health, hygiene, and safety standards are consistently upheld
• Monitor guest feedback and staff performance, contributing to continuous improvement
• Step in as acting leader when the Wellness Centre Leader is unavailable

Requirements:

• Prior experience in spa, wellness, or hospitality operations
• Direct focus on Aesthetics
• Certification in wellness, spa therapy, or hospitality management is an asset
• Strong communication, organizational, and leadership skills
• Passion for wellness and a working knowledge of holistic therapies and trends
• Willingness to work flexible hours, including weekends and holidays

Leader of the wine service team

We are seeking an experienced Senior Sous Chef to oversee the day-to-day operations of our kitchen. In this leadership role, you will supervise culinary staff, ensure food quality and presentation standards are consistently met, and assist with menu planning. You’ll manage inventory, enforce food safety protocols, and serve as the primary deputy to the Executive Sous Chef, stepping into leadership responsibilities in their absence. This role demands strong organizational skills, creativity, and a passion for delivering exceptional dining experiences.

Key Responsibilities:

• Supervise and mentor kitchen staff, fostering a collaborative team environment.
• Maintain high standards of food quality, presentation, and consistency.
• Assist with menu development, including seasonal and special event offerings.
• Manage inventory, order supplies, and control food costs.
• Enforce food safety, hygiene, and sanitation standards.
• Lead kitchen operations in the absence of the Executive Sous Chef.

Qualifications:

• Proven experience as a Sous Chef or Senior Sous Chef in a high-volume kitchen.
• Strong leadership and team management skills.
• Excellent knowledge of culinary techniques and food safety standards.
• Ability to thrive in a fast-paced environment.
• Culinary degree or relevant certification is a plus.

We are seeking a reliable and hands-on Assistant Maintenance Leader to support our Maintenance Manager in ensuring our hotel remains safe, functional, and in excellent condition. The ideal candidate will have a solid understanding of general maintenance (plumbing, electrical, HVAC, etc.), a proactive approach to problem-solving, and great teamwork skills.

Key Responsibilities:

• Assist in supervising the maintenance team and daily operations
• Perform routine inspections and repairs
• Support preventative maintenance schedules
• Ensure safety and compliance standards are met
• Respond promptly to guest and staff maintenance requests

Requirements:

• Previous experience in hotel or facility maintenance
• Technical skills in basic repairs and systems
• Strong communication and leadership abilities

Are you a wellness professional who thrives at the intersection of spa serenity and fitness energy? We’re seeking a dedicated Spa & Fitness Leader to lead our wellness offerings and deliver exceptional guest experiences that rejuvenate body and mind.

This leadership role is perfect for someone who is equal parts spa-savvy and fitness-focused, with the ability to inspire both guests and team members to live well and feel their best.

Key Responsibilities:

• Oversee the daily operations of both spa and fitness areas, ensuring high service and hygiene standards
• Lead and coordinate wellness programming, including spa treatments, fitness classes, and personalized wellness journeys
• Supervise and motivate spa therapists and fitness instructors to maintain excellence and professionalism
• Manage scheduling, guest appointments, retail offerings, and inventory
• Develop fitness class timetables, personal training sessions, and wellness initiatives
• Monitor guest satisfaction, handle feedback, and implement improvements
• Collaborate with resort departments to support holistic guest experiences

Requirements:

• Previous leadership experience in a spa, fitness center, or wellness resort
• Certification in spa therapy, fitness instruction, personal training, or wellness management
• Strong interpersonal, communication, and team leadership skills
• Deep understanding of holistic wellness, fitness trends, and guest service excellence
• Proficient in spa/fitness scheduling software and operational reporting
• Flexible availability, including weekends and holidays
• CPR/First Aid certified (or willing to obtain)