The Ital Organic Garden Supervisor is responsible for all dimensions of the guests’ restaurant experience, treatment and satisfaction. The supervisor reports to the Restaurant Proprietor and works alongside of all other food and Beverage team members. Overall, this restaurant supervisor is responsible for delighting the guest through their food and beverage service and must work effectively as a member of his/her team, the BodyHoliday team and be a champion of company values. 

The incumbent must possess and display excellent interpersonal, sales and communication skills, a professional appearance and be knowledgeable about the BodyHoliday. The Ital Organic Garden Supervisor must work effectively as the leader of his or her team, as a member of the Food & Beverage Leader’s team and be a champion of company values.

The Organic Garden Supervisor must possess and display exceptional leadership and organizational skills. The incumbent must be organized, out-going, friendly, efficient, imaginative and hard working. He or she must be able to earn the respect of staff. A sound educational background and appropriate F & B management, horticulture and/or agricultural experience is essential. 

The Organic Garden supervisor will be an effective team player and an example to all BodyHoliday employees in guest interaction and all that it entails. The Organic Garden Supervisor’s core responsibility is to ensure that every member of his or her team has the tools and the resources to succeed and that the hotel’s guests are superbly taken care of. Success will be measured by the incumbent’s ability to meet corporate goals through the accomplishments of their team.

Are you passionate about creating welcoming environments and ensuring every guest feels at home? Our housekeeping department is seeking a dedicated Public Area Attendant to maintain the cleanliness and appearance of our hotel's common areas.

As a Public Area Attendant, you'll be an integral part of our team, ensuring that our guests feel comfortable and cared for from the moment they step through our doors.

As a Public Area Attendant, you'll:

• Keep it Sparkling: Clean and maintain all public areas of the hotel, including lobbies, corridors, restrooms, and lounges, to the highest standards of cleanliness and presentation.
• Attention to Detail: Pay meticulous attention to detail, ensuring that every surface is spotless and every corner is pristine.
• Enhance the Guest Experience: Create a welcoming atmosphere for guests by ensuring that public areas are well-maintained and inviting at all times.
• Work as a Team: Collaborate with fellow housekeeping team members to ensure efficient operations and exceptional service delivery.

We're seeking a Public Area Attendant who is:

• Diligent: Committed to maintaining cleanliness and orderliness in all public areas.
• Detail-Oriented: Able to spot even the smallest imperfections and address them promptly.
• Reliable: Dependable and punctual, with a strong work ethic and a positive attitude.
• Customer-Focused: Dedicated to providing exceptional service and creating a positive guest experience.

We are seeking a confident and service-driven Food & Beverage Service Leader to help manage the daily operations of our resort’s food and beverage experiences. From casual beachside service to elegant dining, this role ensures every moment is seamless and satisfying for our guests.

Reporting to the Food & Beverage Circle Leader, you’ll work closely with outlet heads—Cariblue, Tao Wellness Café, the Bars, and Clubhouse—as well as lead the Beach & Pool service teams. You will serve as a key support to senior leadership while managing operations on the ground.

This role is perfect for someone who combines hospitality passion with sharp leadership instincts and the ability to inspire and elevate a team.

Key Responsibilities

• Supervise daily operations across all F&B outlets, ensuring high service standards
• Lead the Beach & Pool service teams to deliver timely, friendly, and professional guest service
• Collaborate with outlet proprietors to uphold brand standards and enhance the guest experience
• Mentor and support team members, ensuring they have the tools and training to succeed
• Address guest feedback promptly and professionally, turning challenges into positive outcomes
• Monitor productivity and performance to meet service goals and efficiency targets
• Maintain hygiene, safety, and quality standards across all F&B areas
• Champion company values in all aspects of leadership and service delivery

Required:

• Prior experience in F&B leadership, preferably in a resort, hotel, or hospitality group
• Strong understanding of restaurant, bar, and outdoor service operations
• Strong Training skills
• Naturally friendly, organized, and motivational — a hands-on leader
• Excellent interpersonal and communication skills
• Experience in team development, guest service recovery, and day-to-day F&B management
• Background in hospitality or business management is a plus

We are looking for a Sales & Marketing Manager to drive revenue growth, enhance brand visibility, and create impactful marketing campaigns for BodyHoliday and StolenTime, two of the Caribbean’s premier wellness resorts. This role involves developing strategic sales initiatives, managing key partnerships, and overseeing digital and traditional marketing efforts, including social media, influencer collaborations, and promotional campaigns. You will also identify new business opportunities, represent the resorts at industry events, and optimize pricing strategies to maximize profitability.

The ideal candidate has proven experience in hospitality sales and marketing, exceptional relationship-building skills, and a deep understanding of digital marketing and revenue management. In return, we offer a competitive salary, performance-based incentives, career growth opportunities, and a dynamic work environment in a breathtaking Caribbean setting. If you’re ready to take on a leadership role in luxury wellness hospitality, apply today!

Role/ Task /Design

Job Title:                          Gardener

Team:                                Garden

Reports to:                       Gardens Supervisor

Responsibility level:        Line Staff

Resort Purpose:               To change people’s lives one person at a time

The Gardener will act as a good ambassador for BodyHoliday St. Lucia and will embrace the company’s core values. Every BodyHoliday Team member will treat guests and other staff, and always strive to behave with:

·       Integrity

·       Professionalism

·       Commitment

·       Friendliness

·       Trust

·       Accountability

·       Co-operative Spirit

·       Honesty

·       Excellence

·       Empathy

·       Politeness

·       Consideration

·       Compassion

·       Respect

MISSION

“To develop BodyHoliday as the leading wellbeing experience in the wellness market, while reinforcing authentic destination experiences in a resort setting of surpassed service excellence.”

JOB PURPOSE

The Gardener will be an effective team player and an example to all BodyHoliday employees in guest interaction and all that it entails.

The Gardener must always work effectively as a member of his or her team and be a champion of company values.

·       The Gardener must possess and display exceptional technical, organizational and people skills.

·       He or she is responsible for maintenance landscaping duties in gardening zones.

·       The incumbent would help, support, and engage in horticultural activities and must be physically fit, organized, friendly, efficient, resourceful, and hardworking.

·       The desired candidate should possess sound knowledge and practical experience of growing organic fruit and vegetables, and/or have a willingness to learn these techniques.

·       He or she should be able to maintain a healthy, safe, and non-smoking working environment, including the safe use of tools and machinery on the site with adherence to all Health and Safety protocols.

·       The Gardener must be outgoing and/or not intimidated to converse with guests when approached. 

·       All duties under the employee’s charge must be conducted in a timely manner. 

·       Health and safety issues associated with the training and delivery of an activity should always be observed.

We are all contributors to ONE job which is Guest Care. We do not view any task as “not my job”. Success will be measured by the incumbent’s ability together with their team’s ability to delight the guest and in doing so meet corporate goals. We treat guests and colleagues with dignity and respect. Everyone is equally important.

KEY DUTIES AND RESPONSIBILITIES:

The Gardener’s specific responsibilities include, but are not limited to:

·       Planting, fertilizing, irrigating, pruning, harvesting and all other gardening duties,

·       Participating in any group work projects or individual daily assignments in the garden,

·       Leading activities and determining the best course of action to take for the control of weeds and pests,

·       Learning and keeping updated with plant identification and botanical names,

·       Participating in safety meetings and following all health and safety work guidelines,

·       On occasion interacting with garden visitors and team members by providing answers to any questions and giving direction to gardening areas,

·       Responsible for keeping work areas clean and tidy,

·       Responsible for promptly reporting to superiors any health and safety hazards,

·       Adhering to all resort policies,

·       Demonstrating company values as clearly explained in the resort induction/orientation program,

·       To attend training related to the area of work on a periodical basis to enhance skills,

·       The Gardener will complete any special tasks or assignments that he or she may be given from time to time by the Organic Gardens Supervisor.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

Minimum Core Qualifications:

·       Minimum three (3) years of practical experience in horticulture/gardening (possession of a farmer’s certification may apply).

·       Must demonstrate a depth of knowledge of seedlings, food crops, plants, general landscaping, planting techniques, pruning, mulching, and various horticultural techniques.

·       Experience with organic farming is preferred,

·       Must possess strong verbal and written communication skills,

·       Must be able to work as an individual unsupervised and as part of a team,

·       Must be agile with the ability to move and lift approximately forty (40) pounds,

·       Must be able to stand for extended periods of time and work outdoors under moderate tropical weather conditions.

Role Tasks are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Team Members can be terminated for any reason not prohibited by law.

We're seeking a talented and experienced Pastry Chef to delight our guests with exquisite desserts and baked goods. We believe in the power of desserts to elevate the dining experience and create lasting memories. As a Pastry Chef, you'll have the opportunity to showcase your skills and passion for pastry in a supportive and collaborative kitchen environment.

As our Pastry Chef, you'll:

• Craft Delectable Desserts: Create a wide range of desserts, pastries, and baked goods that captivate the senses and leave a lasting impression on our guests.
• Innovate and Experiment: Bring your creativity to the table by developing new recipes, flavor combinations, and presentation techniques to keep our dessert menu fresh and exciting.
• Ensure Quality and Consistency: Maintain high standards of quality and consistency in all pastry offerings, adhering to established recipes and procedures while also exploring opportunities for improvement.
• Collaborate with Culinary Team: Work closely with our culinary team to coordinate dessert offerings with the overall menu, ensuring seamless integration and complementarity.
• Inspire and Mentor: Lead by example, inspiring and mentoring junior pastry team members to foster their growth and development in the art of pastry-making.

We're seeking a Pastry Chef with:

• Passion for Pastry: A genuine love for pastry-making and a desire to continually push the boundaries of creativity and flavor.
• Technical Skill: Strong proficiency in a wide range of pastry techniques, including baking, decorating, and plating.
• Attention to Detail: A keen eye for detail and a commitment to excellence in both presentation and taste.
• Team Player Mentality: The ability to collaborate effectively with colleagues in a fast-paced kitchen environment, contributing to a positive and supportive team culture.

The successful candidate will maintain the resort’s beach and swimming area. He or she will assist and instruct the guests regarding the proper usage of watersports equipment, maintaining a safe and enjoyable environment for both guests and team members. 

Specific Requirements/Duties of the Position Include:

Demonstrated knowledge of and the ability to use and instruct guests on the proper usage of all Watersports equipment.

Expertise in utilising a hobie cat, windsurfer, and kayak.

Maintaining guest safety during all lessons.

The ability to work in a multi-cultural/diverse environment.

Exceptional physical fitness

Qualifications and Experience:

A valid lifeguard license

CPR and First Aid certified

Coxswain license to operate vessels which may be under your command.

We are looking for a qualified Spa Therapist to provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfill different client needs and objectives.

As a talented and experienced massage therapist, we recognize your value and invite you to apply to join our aspirational team to:

• Provide massage services to guests using props and/or products.
• Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Keep up to date with current techniques and modalities related to their field of work. 
• Promote and sell spa/salon services including retail offerings related to the Spa.

Job Responsibilities

·        Massage soft body tissues to relieve discomfort and provide treatment for injuries, wellness maintenance or medical conditions.

·        Apply pressure to specific parts of the body with the hands and fingers to release muscle tension and bring relief from related symptoms.

·        Refer clients to other professionals and therapists when appropriate and necessary to treat additional symptoms.

·        Prepare oil blends for clients’ skin and perform other treatment techniques and therapies in addition to massage.

Required:

Licensed therapist with 1+ years of experience

Adhere to all current regulations and laws related to massage therapy

Ability to handle sensitive client information with confidentiality

Ability to pass a background check

Commitment to receiving continuing education

Customer service experience

Supports accounting operations by logging documents, reconciling statements, and running software programs.

• Maintains accounting records by making copies and filing documents.

• Reconciles bank statements by comparing statements with the general ledger.

• Verifies financial reports by running performance analysis software program.

• Maintaining a database, ensuring that records are complete and current.

• Recording information, processing, and filing forms.

• Upkeep of the Fixed Asset Register

• Monthly review of amounts in ‘work in progress’ account

• All warehouse entries should net off against goods in transit entries.

Accounts Clerk 2

• Preparing cheques, deposits, budgets, and financial reports.

• Updating ledgers, researching and resolving discrepancies.

• Abiding by all company procedures and accounting principles.

• Responding appropriately to vendor, client, and internal requests.

• Protects organization’s value by keeping information confidential.

• Updates job knowledge by participating in educational opportunities.

• Accomplishes accounting and organization mission by completing related results as needed.

• All other special tasks or assignments given from time to time by the Assistant or Resort Accountant.

Job Title:                            AC Technician / HVAC

Team:                                 Maintenance

Reports to:                        Chief Engineer

The AC Technician is accountable to the Chief Engineer and is responsible for carrying out scheduled routine inspections and repair of the buildings, plant, distribution systems and HVAC systems in addition to recommending methods of improving performance and increasing the life span.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive maintenance technical experience is essential.

The AC Technician’s specific responsibilities include:

Key Responsibilities:

·        Respond and attend to all resort repair requests from all departments.

·        Repair, maintain and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - freezer, fridges, ice makers, fan coil units, chiller, etc.

·        Maintain preventively all air-conditioning and refrigeration systems within the hotel

·        Check on performance of refrigeration systems and components

·        Verify all door closing systems on walk in coolers / freezer (door gaskets / latches)

·        Check and maintain all defrosting systems and automation of ice makers

·        Ensure routine cleaning of fan coil units and air-handling unit filters

·        Check on performance of air-conditioning and chill water systems

·        Cooperate with all engineering colleagues in detection of failures of air-condition and refrigeration system and function setup

·        Strict control on venting of CFC’s to atmosphere

·        Overhauling of air-condition / refrigeration equipment and systems

·        Check all refrigeration and oil levels and control of major repairs

·        Cooperate and inform Engineering Storekeeper on purchase of parts

·        Carry out all works as per the country technical regulations and safety standards

·        Train and instruct other team members through knowledge sharing.

·        Attend all departmental morning and afternoon communications.

·        Carry out handovers between Maintenance Technicians ensuring they are seamless.

·        Ensure the Maintenance Workshop areas and all plant and storage areas are kept tidy, organised and hazard free.

·        Ensure the maintenance daily checks are carried out and sheets complete and filed.

·        Liaise with specialist contractors to ensure that breakdowns are dealt with promptly.

·        To be flexible and carry out any other reasonable duties and responsibilities within the job capability as assigned.

Core Qualifications:

·        Possess 2+ years of HVAC technical experience

·        Preferred to have certifications of trade in HVAC

·        Knowledge of Occupational Health & safety procedures

·        Expertise with HVAC, Boiler Operations, Plumbing and or Electrical

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

We are seeking a skilled and dedicated Kitchen Technician to join our team. The Kitchen Technician will maintain, repair, and troubleshoot all kitchen equipment and appliances, ensuring efficient and safe operations. The ideal candidate will have technical expertise in electrical, plumbing, and mechanical systems, and a strong understanding of health and safety standards. This is an excellent opportunity to work in a fast-paced resort environment.

Key Responsibilities:

• Perform routine maintenance and repairs on kitchen equipment.
• Troubleshoot electrical, plumbing, and mechanical issues.
• Ensure compliance with health and safety standards.
• Collaborate with kitchen and management teams to maintain operations.

Requirements:

• Proven experience in kitchen equipment maintenance.
• Technical expertise in electrical, plumbing, and mechanical systems.
• Ability to work efficiently in a high-pressure environment.
• Strong problem-solving skills.

The resort carpenter is responsible for constructing, repairing, and maintaining wooden structures, furniture, and fixtures to uphold the resort’s high-quality standards. They work closely with maintenance teams to ensure all carpentry-related needs are met efficiently, enhancing guest experience and resort aesthetics.

 Responsibilities:

• Construct, repair, and maintain wooden structures, furniture, and fixtures.
• Ensure resort aesthetics are maintained through quality carpentry work.
• Work closely with maintenance teams to meet operational needs.

Requirements:

• Skilled carpenter with hands-on experience in construction and repairs.
• Strong attention to detail and ability to work independently.
• Experience in a hospitality setting is an asset.

Job Purpose

The Fitness & Activities Coordinator (Bodyguard) reports to the Activities and Entertainment Leader although much of the supervision will be carried out by the Activities and Entertainment Supervisor. The Fitness & Activities Coordinator will be an effective team player and an example to all StolenTime Rendezvous or BodyHoliday employees in guest interaction and engagement. The Fitness & Activities Coordinator must always work effectively as a member of his or her team and be a champion of company values.

The Fitness & Activities Coordinator must possess and display exceptional guest contact and organizational skills as their core responsibility is to ensure that the hotel’s guests are delighted and superbly taken care of. The incumbent must be organized, outgoing, friendly, efficient, imaginative, and hard working. He/She must be able to earn the respect and affection of guests and colleagues alike. Experience in similar activities and disciplines is preferred

Key Duties & Responsibilities:

All appointments under the employee’s charge must be conducted in a timely manner. Health and safety issues associated with the training and delivery of an activity are always observed. Success will be measured by the incumbent’s ability together with their team’s ability to delight the guest and in doing so meet corporate goals. The Fitness & Activities Coordinator specific responsibilities include:

·        Maintain good guest relations and provide a high standard of service to the guest:

o  Acknowledge and serve guest promptly, courteously, and professionally;

o  Answer telephones promptly and professionally;

o  Adhere to service standards at all times (according to SOP manuals);

o  Ensure that the quality of activities such as sunset walks and wind downs, welcome tours etc and the entertaining responsibilities of Piano bar welcome, hosted communal tables and evening socialising delight the guest and are in keeping with company goals and objectives;

o  Respond in a timely manner to guest concerns and problems, ensuring that all relevant parties are aware, and the guest is continuously updated until the issue is resolved;

o  Take note of guest comments on comment cards and assist the team in correcting negative guest commentary;

o  Communicate effectively to facilitate the smooth running of the department and resort;

·        Maintain a high standard of personal hygiene, dress, and appearance:

o  Report any health and safety hazards promptly;

o  Keep work and living areas (i.e., staff accommodations) clean and tidy at all times;

o  Promptly report to superiors any health and safety hazards;

·        Carry out a range of activities or events daily:

o  Set up and equip the activity area for the purpose designated at the correct time and to the correct standard (according to the SOP manual);

o  Perform the relevant and applicable activities at the designated times and in a timely fashion;

o  Begin and end all events as scheduled;

o  Liaise as necessary with the relevant teams when scheduling and booking on and off-site activities;

o  Attend all Staff Show rehearsals and performances

The Bartender reports to the Bars Proprietor. The Bartender’s team consists of all other food and Beverage team members and is responsible for delighting the guest through their food and beverage service and must work effectively as a member of his/her team, the BodyHoliday team and be a champion of company values. The Bartender must possess and display excellent interpersonal, sales and communication skills, a professional appearance and be knowledgeable about the BodyHoliday. The Bartender will be the face of our Bars operation and is responsible for our guests’ beverage experiences. Core responsibilities include prepare and serve drinks to customers; ability to mix and match ingredients to create classic and innovative drinks in accordance with customers’ needs, expectations and within Company guidelines. The purpose of this position is to interact with the hotel guests and ensure they have a great experience at the BAR or lounge. Bartenders should maintain positive guest interactions while accurately mixing and serving beverages to guests and servers in a friendly and efficient manner.

The Bartender’s specific responsibilities include: • Interact with customers, take orders, and serve drinks to guests • Check identification of the guest to make sure they meet age requirements for purchase of alcohol, where applicable

• Mix ingredients to prepare cocktails and other drinks.

• Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes

• Prepare alcohol or non-alcohol beverages.

• Service Wine and Beer to guests.

• Assess customers’ needs and preferences and make recommendations

• Ability to Sell or influence others for up selling and suggestive selling.

• Provide recommendations and suggestions to guest for choosing Drinks.

• Serve customers in a friendly and helpful manner.

• Always keep the bar counter and work area neat and clean.

• Provide guidance to guests on resort activities, dining options and general resort and regional information.

• Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.

• Demonstrate a thorough knowledge of food and beverage products, menus and Promotions

• Handle and move objects, such as glasses and bottles, using hands and arms.

• Clean up after customers and clean work area.

• Clear ashtrays as and when required.

• Wash glassware and utensils after each use.

• Perform physical activities such as lifting and stooping.

• Maintain liquor inventory and consumption.

• Perform Other duties as and when assigned by the Bars Proprietor or F&B Leader. 

Job Title:                            F&B Server

Team:                                 Food & Beverage

Reports to:                     Restaurant Proprietor | F&B Leader

The Food and Beverage Server-Commis Waiter’s will be the face of our restaurant and responsible for our guests’ experiences. Core responsibilities include ensuring guests are warmly welcomed; tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This role may require that you are quick on your feet and have a polite and friendly attitude. Champions of this role enjoy talking to people and thrive in a fast-paced workplace. Success is measured by the incumbent’s ability to provide high-quality service that will help us maintain and attract customers, meet corporate goals and through the accomplishments of their team. 

The Food and Beverage Server-Commis Waiter’s specific responsibilities include:

·        Prepare mise-en-place (Pre-service preparations)

·        Care of all Restaurant Linen, polishing of cutlery and glassware

·        Folding of linen

·        Laying of tables for breakfast, lunch and dinner

·        Meeting, greeting and seating guest

·        Preparation of coffee, Tea and Water Stations

·        Serving of Coffee, Tea and Water

·        Preparation, maintenance and cleaning of side stations

·        Clearing of Tables

·        Filling of sugar bowls, Creamers and Cruets

·        Beverage Service

·        Preparation and serving of bread and butter

·        Thorough knowledge of menu’s

·        Taking of Dinner orders

·        Placing and collecting of orders to be placed on side stations

·        Maintaining the cleanliness of work areas and Restaurant

In addition, The Food and Beverage Server-Commis Waiter will complete any special tasks or assignments that he or she may be given from time to time by Food and Beverage Captains, Supervisors and Leaders.

Are you a high-energy, people-loving fitness enthusiast with a flair for creating unforgettable guest experiences? We’re looking for an Activities & Entertainment Leader to take charge of our resort’s vibrant entertainment and fitness programming.

In this exciting role, you’ll lead the design and delivery of engaging daily activities—from sunrise stretch sessions and aqua aerobics to themed parties and evening shows. You’ll be the pulse of fun, movement, and memory-making at our property.

Key Responsibilities:

• Plan, coordinate, and lead daily fitness and recreational activities for guests of all ages
• Organize and host themed entertainment events, games, and cultural experiences
• Create a welcoming and energetic atmosphere that encourages guest participation
• Supervise activity staff and ensure safety standards and professionalism are maintained
• Collaborate with other departments (spa, F&B, kids club, etc.) to create cohesive guest experiences
• Monitor guest feedback and adapt programming to exceed expectations
• Assist in promoting activities via resort channels (e.g., daily newsletters, social media, guest briefings)

Requirements:

• Proven experience in fitness instruction, group activities, or resort entertainment
• Certification in group fitness, personal training, or recreation (preferred)
• Dynamic personality with excellent communication and presentation skills
• Comfortable on the mic and capable of engaging large groups
• Strong organizational and leadership abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• CPR/First Aid certified (or willing to obtain)

Are you a passionate culinary professional looking to take your career to the next level? Our Resort seeks an Executive Sous Chef who thrives in a fast-paced, creative environment. As our Executive Sous Chef, you will play a pivotal role in our kitchen, working closely with our executive chef to deliver an exceptional dining experience.

Why Join Us?

• Innovative Culinary Environment: Be part of a team that values creativity and excellence.
• Leadership Opportunity: Lead a talented kitchen team and help shape the future of our culinary offerings.
• Professional Growth: Enhance your skills and advance your career in a dynamic, supportive setting.

Key Responsibilities

• Team Leadership: Train and mentor kitchen staff, fostering a culture of continuous improvement and high standards.
• Quality Control: Ensure every dish meets our rigorous quality standards by inspecting the work of line cooks and providing constructive feedback.
• Health & Safety: Maintain a spotless, safe kitchen by enforcing health and safety regulations.
• Coordination: Facilitate seamless communication between front-of-house and back-of-house staff to ensure a harmonious dining experience.
• Hands-On Cooking: Step in and cook during peak times, showcasing your culinary expertise and dedication.

What We're Looking For

• Culinary Expertise: A degree or certificate in culinary arts is preferred, but we value experience and skill just as highly.
• Leadership Skills: Proven ability to lead and inspire a team, with strong organizational and management capabilities.
• Attention to Detail: A meticulous eye for detail, ensuring that every plate that leaves the kitchen is perfect.
• Communication: Excellent communication skills to effectively collaborate with all members of the team.

Qualifications:

Culinary Arts Degree or Equivalent Experience: Formal training or substantial professional experience in a high-quality kitchen.

Exceptional Culinary Skills: A true passion for cooking and food preparation, with a commitment to excellence.

Leadership & Management: Experience leading a team in a high-pressure environment.

Detail-Oriented: An eye for detail and commitment to maintaining high standards.

Strong Communicator: Ability to clearly communicate with kitchen and front-of-house staff.

Apply today to join our team and help us create unforgettable dining experiences.

We're looking for a talented, innovative baker who is committed to providing exceptional baked goods and service in a timely and professional manner. The baker will create, execute, and develop recipes, do quality checks on ingredients and finished items, enhance item presentation with icing, glazes, fillings, and decorations, and process customer orders. 

Additionally, the baker must ensure that hygiene is always maintained during the baking process.

‍

Baker Responsibilities

• Preparing, baking, and producing pastries, breads, rolls, and desserts. 
• Using scales. graded containers, measures, and weighs flour or other materials to make batters, doughs, fillings, or whipped cream.
• Decorating baked items such as cream pies using a pastry bag
• Adjusting the timing and speed settings for mixing or blending equipment so that the components are mixed or cooked according to the recipe. 
• Preparing custom-made pastries based on the preferences of consumers (e.g. birthday cakes) 
• Preparing garnishes for baked items.
• Recommending recipes to refresh our menu and bring in new customers (e.g. gluten-free or vegan desserts) 
• Keep track of food supply and place orders as required.
• Utilising adequate quantities and rotating products to keep spoilage/waste to a minimum.
• Cleaning, dismantling, and storing all baking equipment, including ovens, mixers, proofer, floors, freezer, and refrigerators. 
• Ensuring an appropriate supply of all prepared products and proper storage and refrigeration.

The Resort Electrician is responsible for installing, maintaining, and repairing electrical systems and equipment to ensure the safe and efficient operation of the property. This role requires troubleshooting electrical issues, performing preventative maintenance, and ensuring compliance with safety regulations and industry standards.

Responsibilities:

• Install, maintain, and repair electrical systems.
• Troubleshoot electrical issues and ensure compliance with industry regulations.
• Perform preventative maintenance to ensure the safe operation of resort facilities.

Requirements:

• Licensed electrician with relevant certifications.
• Experience working in a hospitality or commercial setting preferred.
• Strong diagnostic and problem-solving skills.

We are looking for a Room Attendant to maintain the cleanliness of our resort operation. With responsibilities from cleaning guest rooms and bathrooms to stocking supplies and equipment, transporting linen

Job Purpose

The Room Attendant will exemplify the role of a team player. The role ensures guest comfort and delivery of personalized experience to resort guests. The duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. Room Attendants should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Key Duties & Responsibilities:

Please note that this is not a complete list of duties. Body Holiday always find new ways to improve the organization, their guests, and their team members.

• Smile and greet every guest you meet
• Always present a professional image on duty and maintain an exceptional standard of guest service.
• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.       
• Cleaning guest rooms and bathrooms, including making beds and changing linens
• Emptying trash cans in guest rooms or public areas
• Restocking toiletries and other items in guest rooms such as shampoo, conditioner, and lotion
• Replacing light bulbs and cleaning windowsills, baseboards, and door frames
• Providing guests with turndown service at night, which includes making sure that the room is ready for sleeping and that any requested items are available
• Providing guests with towels, toiletries, and other items that they may have requested upon check-in
• Cleaning and maintaining common areas of the hotel such as lobbies and stairwells
• Cleaning and sanitizing public areas such as lobbies, stairwells, lounges, kitchens, and conference rooms
• Making up rooms that have been vacated by guests who have checked out of the hotel
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Requirements:

·        Hospitality certification or relevant qualifications

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We are hiring a talented cook to prepare high-quality meals per food health and safety regulations and company standards. The cook will have responsibility for the timely preparation of food orders, organizing workstations, and assisting other cooks and the Executive Chef as needed. You should also be able to ensure that the refrigerators and storerooms are kept clean and tidy.

To be successful as a cook, you should be able to use various cooking techniques and methods to prepare meals that meet our customers’ expectations. Ultimately, a top-notch cook should be able to handle multiple food orders without compromising on quality.

Cook Responsibilities:

·        Preparing and assembling ingredients for menu items.

·        Preparing high-quality meals and food items according to company recipes.

·        Ensuring that food portions and food presentation meet company standards.

·        Monitoring supplies and re-ordering stock as needed.

·        Cleaning and sterilizing food preparation areas.

·        Assisting other cooks to ensure that food orders are completed in a timely manner.

·        Efficiently resolving problems with guest orders.

·        Ensuring that food health and safety regulations are followed.

Cook Requirements:

·        High school diploma, culinary certification or relevant qualifications

·        Food handling certification

·        Sound knowledge of cooking methods and techniques.

·        Proven experience working as a Cook.

·        Team Player and communicator

·        The ability to stand for extended periods of time.

We are seeking a passionate and experienced Wellness Centre Leader to oversee the daily operations of our spa and wellness facility. This role requires a strong leader with a deep understanding of holistic wellness, exceptional guest service, and team management.

Key Responsibilities:

• Lead and motivate the spa and wellness team to deliver exceptional guest experiences
• Oversee scheduling, treatments, retail offerings, and facility upkeep
• Develop wellness programs and initiatives in line with guest needs and industry trends
• Ensure high standards of hygiene, safety, and service are maintained
• Monitor performance metrics, guest feedback, and staff development

Requirements:

• Proven experience in spa or wellness centre management
• Certification in spa therapy, wellness, or hospitality management is a plus
• Strong leadership, interpersonal, and communication skills
• Knowledge of wellness trends and holistic therapies
• Flexibility to work weekends and holidays as needed

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

• High school diploma or certification in a related field
• Proven experience working as a supervisor in the hospitality industry.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills and guest service skills.
• Excellent organizational & communication skills.

The successful candidate will maintain the resort’s beach and swimming area. He or she will assist and instruct the guests regarding the proper usage of watersports equipment, maintaining a safe and enjoyable environment for both guests and team members. 

Specific Requirements/Duties of the Position Include:

Demonstrated knowledge of and the ability to use and instruct guests on the proper usage of all Watersports equipment.

Expertise in utilising a hobie cat, windsurfer, and kayak.

Maintaining guest safety during all lessons.

The ability to work in a multi-cultural/diverse environment.

Exceptional physical fitness

Qualifications and Experience:

A valid lifeguard license

CPR and First Aid certified

Coxswain license to operate vessels which may be under your command.

We are looking for a dedicated and service-oriented Spa Supervisor to support the daily operations of our spa and wellness centre. The ideal candidate will have a strong background in spa treatments, team coordination, and delivering exceptional guest experiences.

Key Responsibilities:

• Supervise daily spa operations, ensuring smooth workflow and guest satisfaction
• Support, guide, and motivate therapists and front desk staff
• Assist in scheduling, inventory control, and retail management
• Maintain high standards of cleanliness, professionalism, and service
• Handle guest feedback and assist in service recovery when needed

Requirements:

• Minimum 2 years of spa or hospitality experience, with at least 1 year in a supervisory role
• Certification in massage therapy, aesthetics, or spa operations preferred
• Strong communication and leadership skills
• Excellent customer service and problem-solving abilities
• Flexibility to work varied shifts, including weekends and holidays

JOB PURPOSE

The Concierge Leader reports to the Front Office Leader and works closely with the Executive Housekeeper, Special Experiences Leader, Rooms Block Maintenance Coordinator, Corporate Yield & Revenue Leader, Oasis Proprietor, Health & Wellness Leader, Scuba and Water Sport Proprietors. Overall, the Concierge Leaders are responsible for customizing the guests’ holidays before, during and after their stays and for making any necessary arrangements to enhance the guests’ enjoyment of BodyHoliday. The Concierge Leaders must work effectively as the leaders of their team, as members of the Front Office Leader’s team, and be champions of company values.

The Concierge Leaders must possess and display exceptional leadership and organizational skills. The incumbents must be knowledgeable, imaginative, out-going, friendly, resourceful, efficient, and hard working. They must be able to earn the respect and affection of staff and guests. A sound educational background, excellent communication skills, computer literacy and a broad exposure to hotel operations is essential.  Conversational skills in a foreign language would be an asset.

The Concierge Leaders’ core responsibility is to ensure that every member of their team has the tools and the resources to succeed in ensuring that the Body Holiday meets or exceeds guests’ expectations. Success will be measured by the incumbents’ ability to meet corporate goals through the accomplishments of their team

JOB DESIGN

KEY DUTIES AND RESPONSIBLITES:

Please note that this is not an exhaustive list of duties. SunSwept Resorts always find new ways to improve the offerings for their guests and team members:

 > developing a strong rapport and relationship with their team;

> establishing an efficient workflow and setting priorities for outstanding work;

> maintaining an effective airport greeting and transfer process for guests;

> liaison with airlines as required;

> ensuring efficient baggage handling, storage and transfer for guests;

> managing the arrivals and departure process efficiently;

>  supervising the provision of room service;

> maintaining accurate records and guest information;

> ensuring the timely and accurate billing of guests;

> facilitating the booking of Oasis and Clarins treatments; off-site tours and activities; transport; Tao reservations and any other events, activities or experiences the guests may wish to enjoy;

> responding quickly and effectively to guest inquiries before, during and after their stays;

> routing e-mails and other inquiries to the most appropriate parties for response;

> assisting guests with special needs such as mobility and medical problems;

 > ensuring room problems are resolved quickly and effectively;

> providing information, orientation and advice to guests regarding the hotel and St. Lucia;

> Developing and maintaining excellent working relationships and effective communication with the Guest Relations Coordinator, Executive Housekeeper, Rooms Block Maintenance Coordinator, Reservations Manager, Oasis Proprietor, Recreational Activities Coordinator, Scuba and Water Sport Proprietors;

> evaluating the effectiveness of staff and identifying learning needs;

> Any other duties assigned or necessary to ensure superior guest treatment.

Required Qualities, Experience and Education include:

-         Possess 3+ years of Leadership experience in a similar role in a 4/5-star resort

-         Must have University Degree in Hospitality Management, Tourism, or relevant qualification

-         Savvy with Front Office (PMS) systems such as Opera, Fidelio,

-         Must possess outstanding guest engagement knowledge

-         Excellent talent development, performance coaching and facilitation skills

-         Possess expertise with front office planning and budgets

-         Available to work different shifts and weekends

Job Title:                            Painter

Team:                                 Maintenance

The Painter will perform within the company regulations and policies to complete duties/work orders as directed by Maintenance leader/Asst Maintenance Leader and Maintenance Helpdesk offering a high standard of customer service and contributing effectively to the reputation and profitability of the resort. The incumbent is responsible for carrying out scheduled routine maintenance and repairs, performing a combination of painter and handy-man duties across the resort property.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive electrical/engineering technical experience is essential.

The Painter specific responsibilities include:

Key Responsibilities:

·        To maintain a high standard of hygiene and cleanliness, dress, and appearance

·        To conduct routine inspection of all tools and equipment; report to the MTC dept daily to confirm any deficiencies

·        To always adhere to service standards, health & safety and to maintain a clean work area

·        To maintain in good working order all equipment used in the course of duties

·        To keep wastage to an absolute minimum & contribute to effective departmental cost control

·        To be responsible for all work/repairs involving painting or handy-man support and to raise and carry out work orders as directed

·        Assist with basic maintenance including painting, caulking, wallpapering, drywall repair, etc.

·        Work on outdoor signage including painting, display, and installation

·        Operate power and hand tools to complete job assignments in a timely manner; to include ability to operate conventional and/or airless spray equipment as required

·        Prepare surface to be painted, paint and install wall covering, adjust paint to proper colour as necessary, patch, tape, and texture as necessary

·        Work under minimal supervision to complete tasks in a timely manner

·        Understand the layout of the property, hotel rooms, and equipment

·        Maintain constant awareness of personal and property cleanliness, safety, and accident prevention, able to wear/use personal protective equipment

·        To communicate effectively to facilitate the smooth running of the equipment in the all the hotel restaurants and bars

·        To attend appropriate technical and manufacturer training to obtain licenses and certification to progress career

·        To support training requirements as directed for the maintenance department

·        Any other duties as assigned

Core Qualifications:

·        Possess 2+ years of maintenance/painting experience

·        Preferred to have certifications of trade in painting, carpentry, basic maintenance

·        Knowledge of Occupational Health & safety procedures

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

We seek a proactive and experienced Assistant Maintenance Leader – Field Operations to join our dynamic team. Reporting directly to the Facilities and Maintenance Senior Leader, you will be responsible for inspecting and ensuring the optimal functioning of the resort’s buildings, plant systems, distribution networks, and machinery. Your focus will be on enhancing performance, improving operational efficiency, and extending the lifespan of assets.

In this leadership role, you will also ensure that staff are effectively deployed, and resources are adequately stocked, supporting smooth operations and maintaining the resort’s high standards of customer service. Your work will directly contribute to the profitability, reputation, and world-class experience our guests expect.

Key Responsibilities:

• Conduct regular inspections of buildings, plants, systems, and machinery to ensure proper functioning.
• Recommend improvements to optimize performance and extend equipment lifespan.
• Manage and deploy maintenance staff efficiently, ensuring adequate coverage and support for daily operations.
• Oversee inventory levels of essential materials and equipment to prevent disruptions.
• Ensure compliance with safety regulations and company policies.
• Support the implementation of Planned Preventive Maintenance (PPM) schedules.
• Collaborate with other departments to minimize downtime and enhance guest satisfaction.
• Assist in managing maintenance-related projects, from initiation to completion.

Minimum Qualifications:

• Associate’s Degree in Management, Engineering, or a related field.
• Experience working in a high-end 4- or 5-star resort, preferably in the Maintenance Department.
• Certification in a technical trade related to maintenance (e.g., electrical, HVAC, plumbing).
• Familiarity with Planned Preventive Maintenance (PPM) processes (preferred).
• Intermediate to advanced proficiency in Microsoft Excel.
• Experience with database management software or programming (an advantage).
• Project management certification, experience, or strong knowledge of project management principles.
• Proven supervisory experience, with strong leadership and organizational skills.

KEY DUTIES AND RESPONSIBLITES:

Please note that this is not a complete list of duties. BodyHoliday always find new ways to improve the organization, their guests, and their colleagues:

·        Demonstrate full knowledge of service bars and keep bars properly stocked and cleaned

·        Maintain compliance with all Health & Hygiene regulations while performing duties

·        Provide quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage

·        Follow company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting

·        Help other employees when needed

·        Perform side work and other cleaning and organizing

·        Ensure proper set-up, stocking, and delivery of liquor supplies, glassware, and ice

·        Maintain cleanliness of bar and pavilion areas, coolers, and equipment

·        Perform deep cleaning of bars and pavilion area

·        Complete required paperwork including bar transfers (liquors) and dry stock deliveries (napkins, towels and straws

·        Adhere to departmental and company policies

·        Maintain pars of liquors, beers, and supplies in coolers and dry storage areas, order as needed

·        Perform all duties as deemed necessary for the success of the team

Required:

·        High-volume hotel / restaurant experience required.

·        Possess physical strength and mobility

·        Minimum six months of bar porter experience required.

·        Professional appearance and demeanour a must

Health and Hygiene Attendant

The Health and Hygiene Attendant will act as a good ambassador for LeSPORT and St. Lucia and will embrace the company’s core values. Every LeSPORT employee will treat guest and other staff, and always strive to behave with:

·       Integrity

·       Professionalism

·       Commitment

·       Friendliness

·       Trust

·       Accountability

·       Co-operative Spirit

·       Honesty

·       Excellence

·       Empathy

·       Politeness

·       Consideration

·       Compassion

·       Respect

The Health and Hygiene Attendant reports to The Health and Hygiene Co-ordinator. The Health and Hygiene Attendant will be an effective team player and an example to all LeSPORT employees. Overall, the Health and Hygiene Attendant is responsible for maintaining a high standard of Hygiene and Cleanliness to the area which he or she is assigned. The Health and Hygiene Attendant must work effectively as a member of his or her team and be a champion of company values.

The Health and Hygiene Attendant must possess and display excellent organizational skills, be an excellent communicator, diligent and work efficiently.

The Health and Hygiene Attendant’s core responsibility is to effectively maintain a high standard of Health and Hygiene. Success will be measured by the incumbent’s ability to work with their team at achieving outlined goals, perform efficiently and consistently and in doing so provide and excellent service to all areas. The Health and Hygiene Attendant’s specific responsibilities include:

• To follow all outlined procedures regarding Health and Hygiene tasks.
• To adhere to the cleaning schedules at all times.
• To adhere to the deep cleaning procedures at all times.
• To correctly store all, cleaning supplies, small-wares, kitchen and buffet equipment.
• To correctly clean and sterilise all crockery, glassware, cutlery, kitchen and buffet equipment.
• To clean all dishwashing equipment.
• To keep refuse bins and cleaning equipment clean and hygienic.
• To operate all equipment in accordance to the outlined guidelines.
• To minimize and report all health and safety hazards.

In addition, the Health and Hygiene Attendant will complete any special tasks or assignments that he or she may be given from time to time by Health and Hygiene Co-ordinator or in the Health and Hygiene’s Co-ordinator absence the Health and Hygiene Supervisor.

We are seeking a proactive and detail-oriented Room Technician to ensure our guests enjoy a seamless and comfortable stay. At our hotel, we're committed to providing unparalleled hospitality and ensuring our guests' satisfaction at every turn. As a Room Technician, you'll play a vital role in maintaining the functionality and aesthetics of our guest rooms and facilities.

Your Role:

• Ensure Guest Comfort: Respond promptly to guest requests and troubleshoot any issues related to room amenities, fixtures, and equipment to ensure a comfortable stay.
• Perform Maintenance Tasks: Conduct routine inspections and repairs of HVAC systems, plumbing fixtures, electrical components, and other room features to uphold safety and quality standards.
• Keep Things Running Smoothly: Proactively identify and address maintenance issues to prevent disruptions and ensure the seamless operation of our facilities.
• Maintain a Safe Environment: Adhere to safety protocols and regulations while performing maintenance tasks to protect both guests and staff.
• 
  

We're seeking a Room Technician with:

• Technical Expertise: Proficiency in troubleshooting and repairing a variety of mechanical, electrical, and plumbing systems commonly found in hotel rooms.
• Attention to Detail: A meticulous approach to maintenance tasks, ensuring that all work is completed to the highest standards of quality and craftsmanship.
• Proactive Mindset: An ability to anticipate and address potential maintenance issues before they escalate, minimizing guest inconvenience.
• Team Player Attitude: Willingness to collaborate with fellow team members and support other departments as needed to ensure guest satisfaction.

We are currently seeking a Concierge Supervisor to lead our Concierge team and support the smooth operation of our Front Office. This is a hands-on role that requires strong leadership, attention to detail, and a passion for exceptional guest service.

Key Responsibilities:

• Supervise and support a team of Concierge Agents
• Process guest check-ins and check-outs accurately and efficiently
• Confirm reservations, verify IDs, process payments, assign rooms, and issue keys
• Review and maintain daily shift logs and cashier reports
• Handle guest requests and follow up with relevant departments (e.g. Bell Desk, Housekeeping)
• Coach, train, and motivate team members
• Serve as the first point of contact for team concerns under the Open Door Policy
• Report incidents or unsafe conditions; complete safety training as required
• Ensure guest interactions meet company standards
• Communicate clearly and professionally in person and over the phone
• Maintain positive working relationships with guests and team members

Requirements:

• Previous experience in a hotel front office or concierge role
• Strong communication and leadership skills
• Professional, courteous, and guest-focused attitude
• Ability to multitask and stay calm under pressure
• Flexible to work shifts, weekends, and holidays
• Able to stand, walk, or sit for extended periods

The Activities Supervisor is responsible for assisting the Activities Leader in the overall entertainment of guests daily. He/she should be able to maintain high standards in all areas of service, quality and operations.

• Lead pre-shift meetings to discuss notes and directives from Entertainment Manager, modifications to schedule/rotation

• Responsible for ensuring policies and procedures are being followed and disciplining and coaching team members accordingly
• Supervises team members including training, scheduling, evaluating, disciplining, and other supervisor functions.
• Ensures departmental goals and objectives are communicated to and implemented by personnel under his/her supervision
• Works with all sections within the Activities team to ensure superior show product
• Ensures all show elements are safe, properly operating, and clean.
• Communicates effectively both orally and in writing to management, associates and guests.
• Establishes and maintains good working relationship with other departments.
• Coordinates and carries out logistics of Special Events, as assigned
• Ensures the accuracy of team members’ attendance
• Work closely with others in the department to maintain proper staffing levels
• Promotes teamwork and a positive atmosphere throughout the Entertainment Department.
• Manoeuvrability and mobility to work within all areas of the hotel as required by the entertainment department

Qualification

• Previous Supervisory Experience; prefer at least 1-3 years
• Entertainment management or experience working for a high-volume tourist attraction a plus.
• Basic computer skills
• Hospitality experience is preferred.

We’re looking for a positive and vibrant Front Desk Agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

Hotel Front Desk Agent Responsibilities

·  Greet, check in, and check out guests when they arrive and leave the premises, distribute keys and room assignments and record credit card information

·    Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

·  Work with the housekeeping staff to ensure rooms are ready for new guests

·  General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

·   Mitigate customer complaints as needed

Required

·   High school diploma, or qualifications in tourism/sales or a relevant field

·  1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

·  Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

·  Comfortable taking telephone calls and mitigating stressful situations

·  Working knowledge of Microsoft Office and reservation management systems

The AC Technician is accountable to the Chief Engineer and is responsible for carrying out scheduled routine inspections and repair of the buildings, plant, distribution systems and HVAC systems in addition to recommending methods of improving performance and increasing the life span.

The incumbent must be organized, out-going, friendly, efficient, imaginative, and hard working. A sound educational background and extensive maintenance technical experience is essential.

The AC Technician’s specific responsibilities include:

Core Qualifications:

·        Possess 2+ years of HVAC technical experience

·        Preferred to have certifications of trade in HVAC

·        Knowledge of Occupational Health & safety procedures

·        Expertise with HVAC, Boiler Operations, Plumbing and or Electrical

·        Positive attitude; Good communication skills; Ability to work under pressure

·        Committed to delivering a high level of customer service

·        Ability to work independently or without close supervision and within established timeframes

Job Purpose

·        To deliver Housekeeping Services, to ensure guests comfort and the delivery of personalized service to each guest.

·        To deliver unsurpassed service excellence to all guests in an atmosphere which fosters unsurpassed service excellence.

·        The houseman acts as part of the organization team and shares the responsibility to deliver the standards of the resort, to ensure that guest and team members are exceptionally cared for, to achieve targets and objective set to improve the overall quality of the product.

·        The houseman must exemplifier the organization core values and behavior, treating internal and external guests with these values.

Duties.

·        Attend daily briefings with the team.

·        Cleaning and maintenance of public areas/room blocks and storerooms. and team member facilities.

·        Guest complains reported immediately for actioning and following up until completion.

·        Replenishment of amenities.

·        Equipment cares and maintenance.

·        Detecting defects, reporting defects for actioning.

·        Completion of checklist.

·        Collection of supplies from stores.

·        Be a Bodyholiday ambassador with all guest interactions.

·        Signing in/out for storage keys.

Required Qualities, Experience and Education include:

• High School Diploma or other equivalent educational qualifications

·        Previous guest service and/or housekeeping experience.

·        Experience using industrial cleaning equipment and products.

·        Flexible working hours.

·        Ability to work with little or no supervision while meeting high-performance standards.

·        Physical mobility and stamina.

·        Ability to follow instructions.

·        Professional and polite.

Are you passionate about crafting unique sushi creations that delight guests? Do you thrive in a dynamic culinary environment where innovation is encouraged? If so, we want you to join us as our next Sushi Chef at BodyHoliday!

At BodyHoliday, we believe in providing more than just a meal – we create unforgettable culinary experiences. As a Sushi Chef, you'll embody our commitment to excellence, leading by example and championing our values every step of the way.

Your Role: As a vital member of our culinary team, you'll collaborate closely with our Sous Chef/Chef De Cuisine to elevate our sushi offerings to new heights. Here's what you'll be responsible for:

• Unleashing Your Creativity: Develop an enticing sushi menu featuring a diverse array of main ingredients and fresh, tantalizing flavours.
• Crafting Culinary Masterpieces: Prepare an array of sushi delights, from traditional favourites to innovative creations that push the boundaries of taste and presentation.
• Leading with Passion: Foster a supportive and collaborative team environment, providing guidance and training to ensure excellence in sushi preparation.
• Ensuring Excellence: Maintain rigorous standards of quality, hygiene, and safety, ensuring every dish that leaves the kitchen exceeds guest expectations.
• Going Above and Beyond: From ensuring dietary needs are met to collaborating with wait staff, you'll do whatever it takes to ensure every guest receives superior treatment.

What You Bring: We're seeking a dynamic individual with:

• Exceptional Leadership Skills: Inspire and motivate your team to deliver their best every day.
• Innovative Spirit: Embrace creativity and imagination to continually evolve our sushi offerings.
• Passion for Excellence: Strive for perfection in every aspect of food preparation and presentation.
• Strong Organizational Abilities: Keep the kitchen running smoothly and efficiently, even during busy periods.

Why Join Us:

• A Collaborative Environment: Work alongside talented culinary professionals who share your passion for excellence.
• Room for Growth: Take your career to the next level with opportunities for advancement and skill development.
• Stunning Location: Enjoy the beauty of our tropical surroundings while honing your craft in our state-of-the-art kitchen.

If you're ready to bring your culinary talents to our team and embark on a journey of creativity and excellence, we want to hear from you! Apply now to become our next Sushi Chef and let's create unforgettable dining experiences together.

Are you an experienced Plumber who possesses that special combination of technical plumbing skill knowledge and enjoys helping people solve their plumbing issues?

If you are a natural problem solver with a positive attitude and customer orientation, we have the perfect job for you!

We are looking for a qualified Plumber who will be responsible for the installation and repair of pipes, fixtures, pumps and drainage systems according to specifications and applicable codes throughout our facilities.

To be successful as a plumber you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position you should have strong technical skills, be a master at troubleshooting and enjoy dealing with people.

Plumber Responsibilities:

• Installing, maintaining and repairing plumbing systems and fixtures.
• Fitting and repairing various appliances.
• Cutting, welding and assembling pipes, tubes, fittings, and fixtures.
• Inspecting and testing plumbing systems for safety, functionality, and code compliance.
• Troubleshooting and resolving problems.

Requirements:

• Trade school diploma or other certification.
• 2+ years of experience as a plumber.
• Good working knowledge of water supply, heating, and ventilation systems.
• Strong critical thinking and troubleshooting skills.
• Good listening and communication skills.
• Good interpersonal skills and patience.
• Physical dexterity.

Are you a passionate practitioner of Ayurveda and Traditional Chinese Medicine (TCM)? Do you have a knack for creating unforgettable wellness experiences? If so, we want you to join our team, where guest care and holistic health are at the heart of everything we do!

Key Responsibilities:

• Direct and develop Ayurveda services, keeping abreast of industry trends and orchestrating necessary training.
• Monitor and enhance the skills of therapists to ensure excellence in service delivery.
• Build strong relationships with guests and team members, ensuring guest satisfaction and timely resolution of concerns.
• Maintain the cleanliness and upkeep of the facility, overseeing repairs and stock management.
• Ensure accurate and prompt completion of administrative tasks, including staff schedules and incident reports.

Ayurvedic & TCM Practitioner Duties:

• Design and present TCM, Acupuncture, Acupressure, Naturopathy, Yoga, Nutrition, and holistic therapy sessions.
• Deliver paid one-on-one sessions as part of our internal wellness programs.
• Cross-refer guests to appropriate wellness and fitness sessions to support their well-being goals.
• Conduct complimentary sessions for marketing promotions and guest recovery.
• Offer educational talks and demonstrations on various holistic therapies for marketing purposes and team member induction.
• Deliver weekly holistic awareness workshops.

Business Development:

• Host educational sessions and personal consultations to promote and book one-on-one holistic therapy sessions.
• Collaborate with Pre-Arrival Concierge Services and the Activities Ambassador for scheduling and booking.
• Innovate and facilitate new holistic activities and retreat concepts.
• Serve as a Holistic Wellness ambassador, participating in PR & Community Social Responsibility events.

Minimum Qualifications:

• Bachelor’s Degree or Certification in Holistic Wellness or a related field.
• Minimum of 5 years of experience in a 4-5 star resort/hotel leading entertainment & activities.
• Proficiency in teaching at least 2-3 wellness-related activities including Ayurveda, TCM, Acupuncture, Acupressure, Naturopathy, Yoga, and Nutrition.
• Standard First Aid/CPR certification.
• Excellent communication and sales skills.
• Flexibility to work weekends based on business requirements.

If you are dedicated, warm, and genuinely care about enhancing guests' well-being through holistic therapies, we invite you to apply and be part of our exceptional team.

Are you a visionary in holistic health with a passion for transforming lives? We're seeking a  Naturopathic & Holistic Doctor to lead and innovate wellness experiences at one of the Caribbean's premier wellness resorts.

In this pivotal leadership role, you’ll personalize guest journeys with tools like Dosha Analysis, Iridology, Dry Therapies, and BodyScience, blending ancient practices with western diagnostics. You’ll shape cutting-edge programs, train practitioners, guide business strategy, and represent the soul of wellness on property. The incumbent should have a deep understanding of multiple healing systems:

• Naturopathic Medicine – Natural remedies, nutrition, homeopathy, and lifestyle healing
• Ayurveda – Dosha balancing, Panchakarma, herbs, yoga, and detox
• Traditional Chinese Medicine – Acupuncture, tai chi, qi gong, and herbal care
• Energy Medicine – Reiki, chakra work, and energy balancing
• Mind-Body Medicine – Meditation, mindfulness, hypnosis, and biofeedback
• Herbal & Botanical Medicine – Plant-based therapies integrated with holistic living

What You’ll Do:

• Lead the design and delivery of transformative wellness programs
• Stay ahead of global wellness trends and drive innovation
• Train and support a team of passionate practitioners
• Represent the resort as a wellness ambassador at events and talks
• Collaborate with Sales, Marketing, and HR to grow our impact and reach

This is more than a job – it’s a lifestyle, a calling, and a chance to elevate global wellness standards.

Minimum Core Qualifications:

• Bachelor’s Degree or Certification in Holistic Wellness or a related field.
• Minimum of 5 years of experience in a 4-5 star resort/hotel with a leading wellness component.
• Knowledge of teaching 2-3 wellness-related modalities and other holistic activities.
• Standard First Aid/CPR certification.
• Excellent communication and sales skills.
• Flexibility to work weekends based on business requirements.

This is an exciting opportunity to lead a prestigious resort’s wellness programs, ensuring guests receive world-class holistic care while achieving financial profitability.

Submit your application online at https://sunswept.candidtracker.com/vacancies-details/MTMz

The Scuba Instructor acts as part of the resort team and shares the responsibility to deliver the standards of the resort, to ensure that guests and staff are exceptionally well cared for, to achieve the targets and objectives set and to improve the overall quality of the product.

Minimum 4 years’ experience as a Scuba Dive instructor

Must hold master scuba diver instructor certification from government approved institution.

Emergency First Responder certificate

Computer literacy and competency

Have oxygen provider certificate (optional)

Must have liability insurance

Ability to dive minimum of 30 feet underwater

Knowledge of personal survival techniques

Must have a well-established safety record

Must hold valid CPR, First Aid certifications

Fluency in both written and spoken English

A practical test is a must during selection process

Comply with resort standards and policies for efficient operation

Maintain standard of personal appearance and grooming

Must be able to work different shifts, weekends, public holidays based on the business requirements

Join our team as an Assistant Wellness Centre Leader and help shape the future of our spa and wellness experience.

We are looking for a driven and service-oriented professional to support the Wellness Centre Leader in overseeing the day-to-day operations of our dynamic spa and wellness facility. This role is ideal for someone with a heart for holistic health, a head for operations, and hands-on experience in hospitality or wellness services.

Key Responsibilities:

• Support in leading and motivating the spa and wellness team to provide exceptional service
• Assist with scheduling, treatment coordination, retail displays, and facility presentation
• Contribute to the development and implementation of wellness programs and guest experiences
• Ensure all health, hygiene, and safety standards are consistently upheld
• Monitor guest feedback and staff performance, contributing to continuous improvement
• Step in as acting leader when the Wellness Centre Leader is unavailable

Requirements:

• Prior experience in spa, wellness, or hospitality operations
• Direct focus on Aesthetics
• Certification in wellness, spa therapy, or hospitality management is an asset
• Strong communication, organizational, and leadership skills
• Passion for wellness and a working knowledge of holistic therapies and trends
• Willingness to work flexible hours, including weekends and holidays

Leader of the wine service team

We are seeking an experienced Senior Sous Chef to oversee the day-to-day operations of our kitchen. In this leadership role, you will supervise culinary staff, ensure food quality and presentation standards are consistently met, and assist with menu planning. You’ll manage inventory, enforce food safety protocols, and serve as the primary deputy to the Executive Sous Chef, stepping into leadership responsibilities in their absence. This role demands strong organizational skills, creativity, and a passion for delivering exceptional dining experiences.

Key Responsibilities:

• Supervise and mentor kitchen staff, fostering a collaborative team environment.
• Maintain high standards of food quality, presentation, and consistency.
• Assist with menu development, including seasonal and special event offerings.
• Manage inventory, order supplies, and control food costs.
• Enforce food safety, hygiene, and sanitation standards.
• Lead kitchen operations in the absence of the Executive Sous Chef.

Qualifications:

• Proven experience as a Sous Chef or Senior Sous Chef in a high-volume kitchen.
• Strong leadership and team management skills.
• Excellent knowledge of culinary techniques and food safety standards.
• Ability to thrive in a fast-paced environment.
• Culinary degree or relevant certification is a plus.

We are seeking a reliable and hands-on Assistant Maintenance Leader to support our Maintenance Manager in ensuring our hotel remains safe, functional, and in excellent condition. The ideal candidate will have a solid understanding of general maintenance (plumbing, electrical, HVAC, etc.), a proactive approach to problem-solving, and great teamwork skills.

Key Responsibilities:

• Assist in supervising the maintenance team and daily operations
• Perform routine inspections and repairs
• Support preventative maintenance schedules
• Ensure safety and compliance standards are met
• Respond promptly to guest and staff maintenance requests

Requirements:

• Previous experience in hotel or facility maintenance
• Technical skills in basic repairs and systems
• Strong communication and leadership abilities

We’re looking for a detail-oriented and results-driven Projects Officer to support the planning, coordination, and execution of key projects across our operations. This role is perfect for someone who thrives in a fast-paced environment and enjoys bringing structure and efficiency to dynamic initiatives.

Key Responsibilities:

• Assist in planning and implementing projects from start to finish
• Track project timelines, budgets, and deliverables
• Collaborate with cross-functional teams to ensure alignment and progress
• Prepare reports, presentations, and updates for stakeholders
• Identify risks and support problem-solving efforts

Requirements:

• Bachelor’s degree in Business, Management, or a related field
• 1–3 years of project coordination or administrative experience
• Strong organizational and communication skills
• Proficient in MS Office and project management tools
• Ability to multitask and meet deadlines

Regional Purchasing Manager

Location: Saint Lucia

Company: SunSwept Resorts (The BodyHoliday & StolenTime)

Reports to: Corporate Director of Finance

Level: Senior Leadership

About the Role

SunSwept Resorts is seeking a seasoned Regional Purchasing Manager to lead the procurement function across our two award-winning properties in Saint Lucia: The BodyHoliday and StolenTime. This senior leadership role is critical in streamlining sourcing, optimizing inventory, managing supplier relationships, and supporting both operational and capital needs of the resorts.

You’ll work closely with resort leadership and report directly to the Corporate Director of Finance, driving efficiency, consistency, and cost-effectiveness across purchasing and warehouse operations.

Key Responsibilities

• Oversee centralized procurement for both resorts, including F&B, housekeeping, maintenance, and capital projects.
• Lead international sourcing and importation, ensuring timely delivery and compliance with regulatory standards.
• Negotiate supplier contracts to achieve cost savings and maintain quality standards.
• Implement standardized procurement policies and supplier evaluation frameworks.
• Manage local purchasing and maintain strong supplier partnerships within Saint Lucia.
• Supervise warehouse operations, inventory systems, stock audits, and replenishment processes.
• Lead and develop purchasing, stores, and warehouse teams to high performance.
• Support financial planning and reporting related to procurement activities.
• Ensure alignment with company values and operational standards.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field.
• Minimum 5 years’ experience in purchasing/supply chain, preferably in the hospitality industry.
• Strong background in international sourcing, import/export logistics, and inventory control.
• Excellent negotiation, vendor management, and organizational skills.
• Proficiency in procurement software and inventory systems.
• Strong leadership and communication skills with the ability to build effective teams.

What We Offer

• A leadership role with scope to make a significant operational impact.
• The opportunity to work with a highly respected resort group known for innovation and excellence.
• A collaborative environment driven by shared values: Integrity, Excellence, Professionalism, and Trust.
• Career development and training opportunities.

Are you a wellness professional who thrives at the intersection of spa serenity and fitness energy? We’re seeking a dedicated Spa & Fitness Leader to lead our wellness offerings and deliver exceptional guest experiences that rejuvenate body and mind.

This leadership role is perfect for someone who is equal parts spa-savvy and fitness-focused, with the ability to inspire both guests and team members to live well and feel their best.

Key Responsibilities:

• Oversee the daily operations of both spa and fitness areas, ensuring high service and hygiene standards
• Lead and coordinate wellness programming, including spa treatments, fitness classes, and personalized wellness journeys
• Supervise and motivate spa therapists and fitness instructors to maintain excellence and professionalism
• Manage scheduling, guest appointments, retail offerings, and inventory
• Develop fitness class timetables, personal training sessions, and wellness initiatives
• Monitor guest satisfaction, handle feedback, and implement improvements
• Collaborate with resort departments to support holistic guest experiences

Requirements:

• Previous leadership experience in a spa, fitness center, or wellness resort
• Certification in spa therapy, fitness instruction, personal training, or wellness management
• Strong interpersonal, communication, and team leadership skills
• Deep understanding of holistic wellness, fitness trends, and guest service excellence
• Proficient in spa/fitness scheduling software and operational reporting
• Flexible availability, including weekends and holidays
• CPR/First Aid certified (or willing to obtain)

SunSwept Resorts is seeking a dynamic and highly organized Corporate Learning and Recruitment Coordinator to support the growing needs of our recruitment and training functions. As the company expands operations across Saint Lucia and into new markets, this role is essential to strengthening our talent development infrastructure and enhancing organizational capability.

The ideal candidate will play a key role in executing corporate-wide learning and development initiatives while managing the coordination of recruitment activities for both corporate and property-level roles.

Key Responsibilities

Learning & Development Support

• Coordinate logistics for corporate training sessions, workshops, and certification programs (e.g., venue booking, material preparation, attendance tracking, evaluation forms).
• Monitor completion of e-learning modules and compliance-based training in coordination with property HR teams.
• Assist in the preparation and dissemination of internal communications for learning campaigns, training calendars, and knowledge-sharing initiatives.
• Support onboarding sessions and induction programs for new hires and leaders.
• Assist in tracking training effectiveness through feedback analytics and post-training evaluations.
• Help align training programs with competency frameworks and development pathways.
• Maintain up-to-date training records for audits and reporting.
• Support the Group Learning & Development Leader in delivering training programs as needed.

Recruitment Coordination

• Manage the recruitment process for corporate and senior resort roles, including scheduling, interviews, correspondence, and documentation.
• Post vacancies on internal and external platforms; ensure job descriptions are up to date and aligned with brand standards.
• Maintain a talent pipeline and actively engage qualified candidates for critical roles.
• Assist with international recruitment activities, including documentation for visa processing or relocation for new market hires (e.g., Algarve expansion).
• Generate regular recruitment status updates and dashboards to support HR planning.
• Coordinate medicals, background checks, and other pre-employment processes.

Administrative Support & HR Coordination

• Provide administrative support for corporate HR programs such as internship initiatives, engagement surveys, succession planning, and performance improvement plans.
• Assist with filing, correspondence, invoice tracking, and budget monitoring for learning and recruitment activities.
• Support system updates and continuous improvements to recruitment and learning platforms.
• Ensure accurate records in the Learning Management System and CUBE Candidate Tracker.
• Uphold confidentiality and integrity of employee records and HR documentation.
• Offer operational support to the HR team across resorts as required.
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Requirements

• Bachelor’s Degree in Human Resources, Hospitality, Business, or related field.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with professionalism, diplomacy, and discretion in handling sensitive matters.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficient in Microsoft Office Suite and HR-related software systems.
• Familiarity with Learning Management Systems and Applicant Tracking Systems is an asset.
• Ability to analyze problems, propose effective solutions, and support implementation.