We are seeking a talented Chef de Cuisine to champion all aspects of our Asian themed kitchen such as menu plans, operations, recipes, portion and inventory control, food quality, and employee supervision. The incumbent provides leadership training and hands-on management of their team; excellent communication and team management skills, professional demeanor and ability to maintain the highest of culinary standards. Previous industry experience and knowledge of global cuisine within a 4-5 Star environment are welcomed to apply!

Required:
Academic qualifications from a recognized Culinary Institute
5+ years experience at a 4-star all-inclusive resort
Savvy in Asian cuisine, wellness related menu planning & creation of nutritious menu
Working knowledge of efficient food cost management
Excellent knowledge of gluten free & vegan food preparation
Caribbean working experience, a plus

We are seeking Certified/Licensed Aestheticians who are looking for a long-term role in a stable and positive environment. Our Aestheticians love the opportunity to build a treatment plan for their clients that may incorporate one or more of these progressive treatment options.  You are a critical link to creating an outstanding customer experience. Your expertise in skincare and product knowledge will make you an important part of our team. We book your appointments and provide all supplies so you can focus on the client. Education is a huge focus and is offered on an ongoing basis through Education on Demand platforms.

Job Responsibilities:

Provide excellent service to guests by performing top-level services

Design and prescribe progressive treatment plans based on the client’s skincare goals

Participate in hands-on training as well as workshops

Achieve sales goals as outlined by spa leadership

Create excellent experience for members/guests through a friendly and helpful attitude

Help maintain professionalism and cleanliness of therapy rooms and common areas

Job Requirements:

Certification or qualifications in the related field

2+ years of experience in a similar capacity

Strong sales and communication skills

Knowledge and understanding of all spa services and product 

sous chef

Job Title:                            Personal Trainer/Gym Proprietor

Team:                                 Health & Wellbeing

Reports to:                         Activities & Entertainment Leader

Resort Purpose: To change people’s lives one person at a time

The Personal Trainer will act as a good ambassador for BodyHoliday Saint Lucia and will embrace the company’s core values. Every BH employee will treat guest and other staff, and always strive to behave with:

·        Integrity

·        Professionalism

·        Commitment

·        Friendliness

·        Trust

·        Accountability

·        Co-operative Spirit

·        Honesty

·        Excellence

·        Empathy

·        Politeness

·        Consideration

·        Compassion

·        Respect

MISSION

“To develop BodyHoliday as the leading wellbeing experience in the wellness market, while reinforcing authentic destination experiences in a resort setting of surpassed service excellence.”

Job Purpose

The Personal Trainer reports to the Activities & Entertainment Leader and is responsible for managing the daily operations of the gym; maintaining the facility and equipment; and contributing to the good reputation and profitability of the resort.  The incumbent will be an effective team player and an example to all team members in guest interaction; working effectively as a member of his or her team and be a champion of company values.

The Personal Trainer must possess and display good team leadership and organizational skills.  The incumbent must be physically fit, organized, out-going, friendly, efficient, imaginative, and hard working.  He/she must be able to earn the respect of both staff and guests and always make the safety of guests their top priority.  A sound educational background and extensive experience in walking and soft adventure is required.

KEY DUTIES AND RESPONSIBLITES:

All appointments under the employee’s charge must be conducted in a timely manner.  Health and safety issues associated with the training and delivery of an activity are always observed.  Success will be measured by the incumbent’s ability together with their team’s ability to delight the guest and in doing so meet corporate goals. The Personal Trainer’s specific responsibilities include:

·         Maintain good guest relations and provide a high standard of service to the guest:

o    Acknowledge and serve guest promptly, courteously, and professionally;

§  Deliver relevant gym services to guest as required;

§  Develop and implement specialized exercise regimen for guests;

§  Ensures the fitness program meets guests’ needs;

§  Offer guidance and support to guests in order to achieve their fitness goals;

o    Adhere to service standards at all times (according to SOP manuals);

o    Respond in a timely manner to guest concerns and problems, ensuring that all relevant parties are aware and the guest is continuously updated until the issue is resolved;

o    Take note of guest comments on comment cards and assist the team in correcting negative guest commentary;

o    Communicate effectively to facilitate the smooth running of the department and resort;

·         Maintain a high standard of personal hygiene, dress, and appearance:

o    Report any health and safety hazards promptly;

o    Keep work areas (i.e. Gym) clean and tidy at all times;

o    Promptly report to superiors any health and safety hazards;

·         Carry out a relevant prescribed activities or events as required:

o    Set up and equip the activity area for the purpose designated at the correct time and to the correct standard (according to the SOP manual);

o    Perform the relevant and applicable activities at the designated times and in a timely fashion;

o    Begin and end all activities and events as scheduled;

o    Liaise as necessary with the relevant teams when scheduling and booking on and off-site activities;

·         Actively Socialize with the guests when not scheduled for activities:

o    Promote a friendly, fun, safe and secure environment for the enjoyment of resort activities by its guests and terminating any activity or programme if there are concerns about the guests’ safety;

·         Contribute to effective departmental cost control:

o    Maintain in good working order all equipment used in the course of duties and to promptly report and or replace any inoperable equipment;

o    Keep wastage to an absolute minimum;

·         Any other duties or special assignments necessary and within company policies and procedures to always ensure superior guest experience.

MISCELLANEOUS

·         The Gym Trainer is expected to learn and teach group fitness classes at the highest level of professionalism

·         This Role/Task, your Employee Handbook, and your Offer Letter forms your current contract of employment;

·         Management reserves the right to amend this Role/Task at its discretion.

Minimum Core Qualifications:

• Qualification in Sports or Wellness Related field
• Prior experience in a 4-5star resort/hotel within entertainment & activities
• Knowledge of and experience in weight training and body sculpting
• Standard First Aid/CPR certification, a plus
• Required to work during weekends based on business requirements